What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 14 reviews and ratings
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 323 reviews and ratings
Feature Set Ratings
- nopCommerce ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management
Online Storefront
8.8
nopCommerce
88%

7.5
Salesforce Commerce Cloud
75%
nopCommerce ranks higher in 9/9 features
nopCommerce ranks higher in 9/9 features
Product catalog & listings
9.2
92%
10 Ratings

7.8
78%
29 Ratings
Product management
9.2
92%
10 Ratings

7.7
77%
29 Ratings
Bulk product upload
8.0
80%
9 Ratings

7.6
76%
29 Ratings
Branding
9.1
91%
10 Ratings

7.8
78%
28 Ratings
Mobile storefront
9.2
92%
10 Ratings

7.9
79%
27 Ratings
Product variations
9.2
92%
9 Ratings

7.9
79%
30 Ratings
Website integration
9.2
92%
9 Ratings

7.7
77%
30 Ratings
Visual customization
9.0
90%
9 Ratings

6.6
66%
30 Ratings
CMS
7.1
71%
9 Ratings

6.9
69%
27 Ratings
Online Shopping Cart
8.3
nopCommerce
83%

7.5
Salesforce Commerce Cloud
75%
nopCommerce ranks higher in 2/2 features
nopCommerce ranks higher in 2/2 features
Abandoned cart recovery
8.3
83%
9 Ratings

6.8
68%
23 Ratings
Checkout user experience
8.3
83%
10 Ratings

8.1
81%
27 Ratings
Online Payment System
9.2
nopCommerce
92%

8.7
Salesforce Commerce Cloud
87%
nopCommerce ranks higher in 1/1 features
nopCommerce ranks higher in 1/1 features
eCommerce security
9.2
92%
10 Ratings

8.7
87%
25 Ratings
eCommerce Marketing
8.3
nopCommerce
83%

8.2
Salesforce Commerce Cloud
82%
nopCommerce ranks higher in 2/3 features
nopCommerce ranks higher in 2/3 features
Promotions & discounts
9.0
90%
9 Ratings

8.3
83%
26 Ratings
Personalized recommendations
7.0
70%
9 Ratings

8.1
81%
28 Ratings
SEO
8.8
88%
10 Ratings

8.4
84%
25 Ratings
eCommerce Business Management
8.9
nopCommerce
89%

7.6
Salesforce Commerce Cloud
76%
nopCommerce ranks higher in 5/5 features
nopCommerce ranks higher in 5/5 features
Multi-site management
8.8
88%
8 Ratings

8.4
84%
26 Ratings
Order processing
9.2
92%
10 Ratings

7.7
77%
27 Ratings
Inventory management
8.4
84%
9 Ratings

7.9
79%
25 Ratings
Shipping
9.2
92%
9 Ratings

7.5
75%
23 Ratings
Custom functionality
9.1
91%
9 Ratings

6.5
65%
29 Ratings
Attribute Ratings
- nopCommerce is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- nopCommerce and Salesforce Commerce Cloud are tied in 1 area: Implementation Rating
Likelihood to Recommend
9.2
nopCommerce
92%
10 Ratings

7.2
Salesforce Commerce Cloud
72%
42 Ratings
Likelihood to Renew
nopCommerce
N/A
0 Ratings

7.8
Salesforce Commerce Cloud
78%
10 Ratings
Usability
nopCommerce
N/A
0 Ratings

8.0
Salesforce Commerce Cloud
80%
2 Ratings
Availability
nopCommerce
N/A
0 Ratings

8.0
Salesforce Commerce Cloud
80%
2 Ratings
Performance
nopCommerce
N/A
0 Ratings

9.0
Salesforce Commerce Cloud
90%
2 Ratings
Support Rating
10.0
nopCommerce
100%
2 Ratings

9.0
Salesforce Commerce Cloud
90%
6 Ratings
In-Person Training
nopCommerce
N/A
0 Ratings

8.0
Salesforce Commerce Cloud
80%
1 Rating
Implementation Rating
8.0
nopCommerce
80%
2 Ratings

8.0
Salesforce Commerce Cloud
80%
4 Ratings
Likelihood to Recommend
nopCommerce
nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Director Of Platform Development
SpinutechInformation Technology & Services, 51-200 employees
Salesforce Commerce Cloud
Salesforce Commerce Cloud is well suited for medium to large sized eCommerce platforms (mainly B2C but B2B could work as well) who are looking to streamline their web processes and website functionalities while incorporating multiple departments. If you are a small business and have tighter margins, this may not be the best choice for you as there may not be as many opportunities to utilize all of the CRM's features and you may be at a financial loss because of it. Otherwise, this platform is great for organization and providing a helping hand in your eCommerce roadmap!
Co-Founder and Marketing Director
Bamboo BleuRetail, 1-10 employees
Pros
nopCommerce
- As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
- When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
- The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
- I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
Technical Lead
Teromac Technologies IncFood Production, 10,001+ employees
Salesforce Commerce Cloud
- Being a global brand, having a solution that works globally was key. SFCC is particularly good for allowing easily implementations and deployments of global solutions
- SFCC is a scalable solution which supported our need to roll out global sites quickly
- The vendor marketplace is used to find vendors and solutions who have pre-existing implementations and code templates, meaning it’s more cost effective to deliver
- With speed being such a crucial factor these days, SFCC is excellent at optimising performance. Whether it be server capacity around crucial events or a CDN that can deliver pages and content in a balanced and optimal way
- The SFCC roadmap is impressive. They have been good at understanding client requirements and including solutions to the core platform - i.e Apple Pay or GDPR
Technical Project Manager
Speedo International LtdTextiles, 51-200 employees
Cons
nopCommerce
- More community templates would be great.
- Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Director of Technology
MeMD, IncHospital & Health Care, 51-200 employees
Salesforce Commerce Cloud
- The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
- A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
- Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
Manager II, Digital Commerce Operations
1-800 CONTACTSConsumer Goods, 501-1000 employees
Pricing Details
nopCommerce
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Salesforce Commerce Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$4 per month
Likelihood to Renew
nopCommerce
No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud
Salesforce Commerce Cloud 7.8
Based on 10 answers
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
AVP - Digital Infrastructure
Urban Decay CosmeticsCosmetics, 201-500 employees
Usability
nopCommerce
No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud
Salesforce Commerce Cloud 8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.

Verified User
Team Lead in Engineering
Computer Software Company, 201-500 employeesReliability and Availability
nopCommerce
No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud
Salesforce Commerce Cloud 8.0
Based on 2 answers
We have only had one instance where the platform went down in the time we have been using it.
Web Manager, Oreck.com
TTI Floor Care North AmericaConsumer Goods, 501-1000 employees
Support Rating
nopCommerce
nopCommerce 10.0
Based on 2 answers
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Director of Technology
MeMD, IncHospital & Health Care, 51-200 employees
Salesforce Commerce Cloud
Salesforce Commerce Cloud 9.0
Based on 6 answers
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
Sr. Software Engineer
LiveAreaLabsMarketing and Advertising, 51-200 employees
In-Person Training
nopCommerce
No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud
Salesforce Commerce Cloud 8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Web Manager, Oreck.com
TTI Floor Care North AmericaConsumer Goods, 501-1000 employees
Implementation Rating
nopCommerce
nopCommerce 8.0
Based on 2 answers
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Director - Customer Experience & Results, Co Founder
Leverage Consulting Pvt. Ltd.Retail, 11-50 employees
Salesforce Commerce Cloud
Salesforce Commerce Cloud 8.0
Based on 4 answers
Implementation went fairly smoothly.
Web Manager, Oreck.com
TTI Floor Care North AmericaConsumer Goods, 501-1000 employees
Alternatives Considered
nopCommerce
NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system.The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform.The customer owns 100% of the source code without any extra fee.
Chief Executive Officer
NopAdvance LLPInformation Technology & Services, 11-50 employees
Salesforce Commerce Cloud
When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesReturn on Investment
nopCommerce
- It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
- The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
CEO
TecnofinComputer Software, 11-50 employees
Salesforce Commerce Cloud
- We wasted so much time trying to get this set up right I can't even fathom the monetary loss outside of our actual cash loss from the purchase.
- [I recommend you] vet your SF partners, ask for references or similar business customers to call on your own to learn about the company you may be working with.
- The negative impact was so great we shelved e-commerce and B2B for at least another year. It killed our drive to even want to do it.
DBA and Process Manager
Angel Water, Inc.Consumer Services, 51-200 employees