What users are saying about
10 Ratings
Top Rated
252 Ratings
10 Ratings
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Score 9.1 out of 100
Top Rated
252 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

nopCommerce

If you're looking for a small or medium size eCommerce portal, nopCommerce is the best framework. 1. Cost = open sourced framework. You will just simply bypass the application design and development process, but you will have to code to do whatever you want to do for your business needs. It will save you a lot of time and money.2. Technical Architecture = It was created with the best application design and architecture. If you are not into eCommerce, but want to understand EntityFrame code first and domain architecture, Dependency Injection,..etc, nopCommerce is the one.3. I'm sure your business users will ask for the features that are already included with nopCommerce.
Christopher Thant | TrustRadius Reviewer

Salesforce Commerce Cloud

I would recommend Salesforce Commerce Cloud to anyone who wants to provide more personalized shopping experiences to their customers while intertwining other capabilities the ecosystem offers like with Marketing Cloud, Service Cloud, Sales Cloud, etc. There are so many options. You can't dismiss one or use only one! Salesforce's elaborate product offerings exist for many reasons.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

nopCommerce
9.1
Salesforce Commerce Cloud
7.9
Product catalog & listings
nopCommerce
9.4
Salesforce Commerce Cloud
8.2
Product management
nopCommerce
9.3
Salesforce Commerce Cloud
7.8
Bulk product upload
nopCommerce
9.2
Salesforce Commerce Cloud
7.8
Branding
nopCommerce
8.8
Salesforce Commerce Cloud
8.3
Mobile storefront
nopCommerce
9.3
Salesforce Commerce Cloud
7.5
Product variations
nopCommerce
9.5
Salesforce Commerce Cloud
7.9
Website integration
nopCommerce
9.5
Salesforce Commerce Cloud
8.2
Visual customization
nopCommerce
8.3
Salesforce Commerce Cloud
8.2
CMS
nopCommerce
8.4
Salesforce Commerce Cloud
7.5

Online Shopping Cart

nopCommerce
8.5
Salesforce Commerce Cloud
7.6
Abandoned cart recovery
nopCommerce
8.3
Salesforce Commerce Cloud
7.3
Checkout user experience
nopCommerce
8.7
Salesforce Commerce Cloud
7.8

Online Payment System

nopCommerce
9.3
Salesforce Commerce Cloud
8.1
eCommerce security
nopCommerce
9.3
Salesforce Commerce Cloud
8.1

eCommerce Marketing

nopCommerce
8.7
Salesforce Commerce Cloud
7.9
Promotions & discounts
nopCommerce
8.5
Salesforce Commerce Cloud
8.1
Personalized recommendations
nopCommerce
8.5
Salesforce Commerce Cloud
7.8
SEO
nopCommerce
9.1
Salesforce Commerce Cloud
7.8

eCommerce Business Management

nopCommerce
9.1
Salesforce Commerce Cloud
7.8
Multi-site management
nopCommerce
8.9
Salesforce Commerce Cloud
7.7
Order processing
nopCommerce
9.1
Salesforce Commerce Cloud
8.1
Inventory management
nopCommerce
9.2
Salesforce Commerce Cloud
8.1
Shipping
nopCommerce
9.3
Salesforce Commerce Cloud
7.4
Custom functionality
nopCommerce
8.8
Salesforce Commerce Cloud
7.7

Pros

nopCommerce

  • Excellent modular architecture, which makes it very easy to customize for different kinds of needs.
  • It is open source, free and is constantly updated to keep it up to the latest technologies.
  • The latest version in ASP.NET Core runs in Windows and Linux with excellent performance (Google Page Speed of 100/100).
  • It has a very active community which helps to enhance the solution, develop extensions and themes and helps other users.
  • It is full of features including Multi-Store, Multi-Vendor, and Multi-Warehouse.
Eduardo Adame | TrustRadius Reviewer

Salesforce Commerce Cloud

  • Being a global brand, having a solution that works globally was key. SFCC is particularly good for allowing easily implementations and deployments of global solutions
  • SFCC is a scalable solution which supported our need to roll out global sites quickly
  • The vendor marketplace is used to find vendors and solutions who have pre-existing implementations and code templates, meaning it’s more cost effective to deliver
  • With speed being such a crucial factor these days, SFCC is excellent at optimising performance. Whether it be server capacity around crucial events or a CDN that can deliver pages and content in a balanced and optimal way
  • The SFCC roadmap is impressive. They have been good at understanding client requirements and including solutions to the core platform - i.e Apple Pay or GDPR
Gareth Beer | TrustRadius Reviewer

Cons

nopCommerce

  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Brad Ranks | TrustRadius Reviewer

Salesforce Commerce Cloud

  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
William Van Fleet | TrustRadius Reviewer

Likelihood to Renew

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 7.8
Based on 10 answers
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
John Perasco | TrustRadius Reviewer

Usability

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.
Anonymous | TrustRadius Reviewer

Reliability and Availability

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 2 answers
We have only had one instance where the platform went down in the time we have been using it.
Jeremiah Graham, MBA | TrustRadius Reviewer

Support Rating

nopCommerce

nopCommerce 10.0
Based on 1 answer
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Brad Ranks | TrustRadius Reviewer

Salesforce Commerce Cloud

Salesforce Commerce Cloud 9.0
Based on 6 answers
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
Peter Kowalczyk | TrustRadius Reviewer

In-Person Training

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Jeremiah Graham, MBA | TrustRadius Reviewer

Implementation Rating

nopCommerce

nopCommerce 8.0
Based on 1 answer
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar | TrustRadius Reviewer

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 4 answers
Implementation went fairly smoothly.
Jeremiah Graham, MBA | TrustRadius Reviewer

Alternatives Considered

nopCommerce

nopCommerce is more powerful than other products. It is also a stable and reliable solution, but performance can be an issue. This is a secure e-commerce platform, scalable and flexible and has a management module to manage the store, products, customers, orders, etc. Also, it is easy to extend functionalities through plugins or code customization.
Vinicius Lima | TrustRadius Reviewer

Salesforce Commerce Cloud

SAP is the worst program I have ever used. Salesforce is the modern and better alternative. Scalability, reliability, customer service. We had to have our own outside team to handle SAP issues all the time. Honestly, this is why we made the switch. Customer support for Salesforce is amazing. SAP looks like it came out of 1999
Michael Diaz-Suarez | TrustRadius Reviewer

Return on Investment

nopCommerce

  • It saved development cost and time for our development team who don't have eCommerce experience. It saved us six months worth of designing and implementing the eCommerce application. No need to mention that our management team and business users were so happy about it.
  • Because of well architectural design, it was so easy to maintain the whole application and include add-on new features from time to time. Making changes and deployment can be done just within a few hours was absolutely phenomenal. It was the trust that technical team gain from management team to make the whole business process running smooth and so every one can sleep sound at night.
  • As our online eCommerce site, http://www.luxegourmets.com has been running more than two years now using nopCommerce, business users are looking to expand and integrate with third party tools. Without further investing and looking for solutions, we have all the tools and add-on features are already provided by the framework.
Christopher Thant | TrustRadius Reviewer

Salesforce Commerce Cloud

  • I believe that with the team that we have in place, that we are able to work within the nuances of what Demandware presents, and it has allowed us to definitely improve our product merchandising plan. It has also given us some tools that allow our sales agents to provide the best customer service.
Kevin Daniele | TrustRadius Reviewer

Screenshots

nopCommerce

Salesforce Commerce Cloud

Pricing Details

nopCommerce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesforce Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

nopCommerce
9.5
Salesforce Commerce Cloud
8.8

Likelihood to Renew

nopCommerce
Salesforce Commerce Cloud
7.8

Usability

nopCommerce
Salesforce Commerce Cloud
8.0

Reliability and Availability

nopCommerce
Salesforce Commerce Cloud
8.0

Performance

nopCommerce
Salesforce Commerce Cloud
9.0

Support Rating

nopCommerce
10.0
Salesforce Commerce Cloud
9.0

In-Person Training

nopCommerce
Salesforce Commerce Cloud
8.0

Implementation Rating

nopCommerce
8.0
Salesforce Commerce Cloud
8.0

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