What users are saying about
14 Ratings
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Score 9.9 out of 100
323 Ratings
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Score 8 out of 100

Feature Set Ratings

  • nopCommerce ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

8.8

nopCommerce

88%
7.5

Salesforce Commerce Cloud

75%
nopCommerce ranks higher in 9/9 features

Product catalog & listings

9.2
92%
10 Ratings
7.8
78%
29 Ratings

Product management

9.2
92%
10 Ratings
7.7
77%
29 Ratings

Bulk product upload

8.0
80%
9 Ratings
7.6
76%
29 Ratings

Branding

9.1
91%
10 Ratings
7.8
78%
28 Ratings

Mobile storefront

9.2
92%
10 Ratings
7.9
79%
27 Ratings

Product variations

9.2
92%
9 Ratings
7.9
79%
30 Ratings

Website integration

9.2
92%
9 Ratings
7.7
77%
30 Ratings

Visual customization

9.0
90%
9 Ratings
6.6
66%
30 Ratings

CMS

7.1
71%
9 Ratings
6.9
69%
27 Ratings

Online Shopping Cart

8.3

nopCommerce

83%
7.5

Salesforce Commerce Cloud

75%
nopCommerce ranks higher in 2/2 features

Abandoned cart recovery

8.3
83%
9 Ratings
6.8
68%
23 Ratings

Checkout user experience

8.3
83%
10 Ratings
8.1
81%
27 Ratings

Online Payment System

9.2

nopCommerce

92%
8.7

Salesforce Commerce Cloud

87%
nopCommerce ranks higher in 1/1 features

eCommerce security

9.2
92%
10 Ratings
8.7
87%
25 Ratings

eCommerce Marketing

8.3

nopCommerce

83%
8.2

Salesforce Commerce Cloud

82%
nopCommerce ranks higher in 2/3 features

Promotions & discounts

9.0
90%
9 Ratings
8.3
83%
26 Ratings

Personalized recommendations

7.0
70%
9 Ratings
8.1
81%
28 Ratings

SEO

8.8
88%
10 Ratings
8.4
84%
25 Ratings

eCommerce Business Management

8.9

nopCommerce

89%
7.6

Salesforce Commerce Cloud

76%
nopCommerce ranks higher in 5/5 features

Multi-site management

8.8
88%
8 Ratings
8.4
84%
26 Ratings

Order processing

9.2
92%
10 Ratings
7.7
77%
27 Ratings

Inventory management

8.4
84%
9 Ratings
7.9
79%
25 Ratings

Shipping

9.2
92%
9 Ratings
7.5
75%
23 Ratings

Custom functionality

9.1
91%
9 Ratings
6.5
65%
29 Ratings

Attribute Ratings

  • nopCommerce is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • nopCommerce and Salesforce Commerce Cloud are tied in 1 area: Implementation Rating

Likelihood to Recommend

9.2

nopCommerce

92%
10 Ratings
7.2

Salesforce Commerce Cloud

72%
42 Ratings

Likelihood to Renew

nopCommerce

N/A
0 Ratings
7.8

Salesforce Commerce Cloud

78%
10 Ratings

Usability

nopCommerce

N/A
0 Ratings
8.0

Salesforce Commerce Cloud

80%
2 Ratings

Availability

nopCommerce

N/A
0 Ratings
8.0

Salesforce Commerce Cloud

80%
2 Ratings

Performance

nopCommerce

N/A
0 Ratings
9.0

Salesforce Commerce Cloud

90%
2 Ratings

Support Rating

10.0

nopCommerce

100%
2 Ratings
9.0

Salesforce Commerce Cloud

90%
6 Ratings

In-Person Training

nopCommerce

N/A
0 Ratings
8.0

Salesforce Commerce Cloud

80%
1 Rating

Implementation Rating

8.0

nopCommerce

80%
2 Ratings
8.0

Salesforce Commerce Cloud

80%
4 Ratings

Likelihood to Recommend

nopCommerce

nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Rich Read | TrustRadius Reviewer

Salesforce Commerce Cloud

Salesforce Commerce Cloud is well suited for medium to large sized eCommerce platforms (mainly B2C but B2B could work as well) who are looking to streamline their web processes and website functionalities while incorporating multiple departments. If you are a small business and have tighter margins, this may not be the best choice for you as there may not be as many opportunities to utilize all of the CRM's features and you may be at a financial loss because of it. Otherwise, this platform is great for organization and providing a helping hand in your eCommerce roadmap!
Natasha Sandhu | TrustRadius Reviewer

Pros

nopCommerce

  • As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
  • When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
  • The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
  • I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
Christopher Thant | TrustRadius Reviewer

Salesforce Commerce Cloud

  • Being a global brand, having a solution that works globally was key. SFCC is particularly good for allowing easily implementations and deployments of global solutions
  • SFCC is a scalable solution which supported our need to roll out global sites quickly
  • The vendor marketplace is used to find vendors and solutions who have pre-existing implementations and code templates, meaning it’s more cost effective to deliver
  • With speed being such a crucial factor these days, SFCC is excellent at optimising performance. Whether it be server capacity around crucial events or a CDN that can deliver pages and content in a balanced and optimal way
  • The SFCC roadmap is impressive. They have been good at understanding client requirements and including solutions to the core platform - i.e Apple Pay or GDPR
Gareth Beer | TrustRadius Reviewer

Cons

nopCommerce

  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Brad Ranks | TrustRadius Reviewer

Salesforce Commerce Cloud

  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
William Van Fleet | TrustRadius Reviewer

Pricing Details

nopCommerce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Salesforce Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$4 per month

Likelihood to Renew

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 7.8
Based on 10 answers
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
John Perasco | TrustRadius Reviewer

Usability

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.
Anonymous | TrustRadius Reviewer

Reliability and Availability

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 2 answers
We have only had one instance where the platform went down in the time we have been using it.
Jeremiah Graham, MBA | TrustRadius Reviewer

Support Rating

nopCommerce

nopCommerce 10.0
Based on 2 answers
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Brad Ranks | TrustRadius Reviewer

Salesforce Commerce Cloud

Salesforce Commerce Cloud 9.0
Based on 6 answers
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
Peter Kowalczyk | TrustRadius Reviewer

In-Person Training

nopCommerce

No score
No answers yet
No answers on this topic

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Jeremiah Graham, MBA | TrustRadius Reviewer

Implementation Rating

nopCommerce

nopCommerce 8.0
Based on 2 answers
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar | TrustRadius Reviewer

Salesforce Commerce Cloud

Salesforce Commerce Cloud 8.0
Based on 4 answers
Implementation went fairly smoothly.
Jeremiah Graham, MBA | TrustRadius Reviewer

Alternatives Considered

nopCommerce

NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system.The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform.The customer owns 100% of the source code without any extra fee.
Atul Rungta | TrustRadius Reviewer

Salesforce Commerce Cloud

When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
Anonymous | TrustRadius Reviewer

Return on Investment

nopCommerce

  • It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
  • The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
Eduardo Adame | TrustRadius Reviewer

Salesforce Commerce Cloud

  • We wasted so much time trying to get this set up right I can't even fathom the monetary loss outside of our actual cash loss from the purchase.
  • [I recommend you] vet your SF partners, ask for references or similar business customers to call on your own to learn about the company you may be working with.
  • The negative impact was so great we shelved e-commerce and B2B for at least another year. It killed our drive to even want to do it.
Kurt Johansen | TrustRadius Reviewer

Screenshots

nopCommerce

Salesforce Commerce Cloud

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