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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Norton 360

    Score7.8 out of 10
    N/AThe Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products. Features include password management, VPN, dark web and credit monitoring for individuals, and cloud backup for PCs.

    $59.99

    per year

    Zscaler Internet Access

    Score8.9 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Norton 360Zscaler Internet Access
    Editions & Modules
    Norton AntiVirus
    $59.99
    per year
    Norton 360 Standard
    $94.99
    per year 3 PCs, Macs, tablets, or phones
    Norton 360 Deluxe
    $119.99
    per year 5 PCs, Macs, tablets, or phones
    Norton 360 with LifeLock Select Plus
    $189.99
    per year 10 PCs, Macs, tablets, or phones
    No answers on this topic
    Offerings
    Pricing Offerings
    Norton 360Zscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details1st year discounts available.—
    More Pricing Information
    Community Pulse
    Norton 360Zscaler Internet Access
    Considered Both Products
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    99%
    Would buy again
    284 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    99%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    97%
    Lived up to sales and marketing promises
    207 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    227 Answers
    Features
    Norton 360Zscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Norton 360 and Zscaler Internet Access
    Feature
    Norton 360
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    55% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Norton 360 and Zscaler Internet Access
    Feature
    Norton 360
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    11% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Norton 360 and Zscaler Internet Access
    Feature
    Norton 360
    -
    Ratings
    Zscaler Internet Access
    8.5
    216 Ratings
    7% above category average
    Network Analytics00 Ratings8.7217 Ratings
    Threat Recognition00 Ratings8.3214 Ratings
    Vulnerability Classification00 Ratings8.5191 Ratings
    Automated Alerts and Reporting00 Ratings8.2205 Ratings
    Threat Analysis00 Ratings8.8203 Ratings
    Threat Intelligence Reporting00 Ratings8.5199 Ratings
    Automated Threat Identification00 Ratings8.5192 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Norton 360 and Zscaler Internet Access
    Feature
    Norton 360
    -
    Ratings
    Zscaler Internet Access
    8.9
    262 Ratings
    4% above category average
    Continuous Verification00 Ratings8.7245 Ratings
    Secure Web Gateways00 Ratings9.0236 Ratings
    Network Flow Control00 Ratings8.1217 Ratings
    Network Traffic Analysis00 Ratings8.8219 Ratings
    Segmentation Leveraging00 Ratings8.6194 Ratings
    Admin Access Control00 Ratings9.1230 Ratings
    Network Data Encryption00 Ratings8.8207 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Norton 360Zscaler Internet Access
    Small Businesses
    Malwarebytes
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Malwarebytes
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Norton 360Zscaler Internet Access
    Likelihood to Recommend
    8.0
    (16 ratings)
    9.0
    (295 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    8.4
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    8.8
    (279 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.1
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.4
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Norton 360Zscaler Internet Access
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
    Read full review
    Zscaler
    I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
    Incentivized
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Norton works quite quickly and is efficient enough to detect threats
    • It is very easy and simple to install and is without any complications and irrelevant inquiries.
    • Norton is available at a very reasonable price in the market and is not heavy on pocket.
    Read full review
    Zscaler
    • Provides a secure VPN connection point for endpoint connectivity.
    • Provides the VPN connectivity in a fast and reliable connection state.
    • Very dependable, once connected the connection stays up and there's no fuss.
    • Very good at letting you know when you are not authenticated.
    • Very easy to authenticate and regain access when your session times out.
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Cost could be an issue. They could perform a free trial at the beginning for people to check.
    • It would be good if you can do an online free check of your computer.
    • While the updates are good sometimes your computer is attacked by a virus they did not expect.
    Read full review
    Zscaler
    • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
    • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
    Incentivized
    Read full review
    Likelihood to Renew
    Gen (NortonLifeLock, Avast, Avira, AVG)
    I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup
    Incentivized
    Read full review
    Zscaler
    Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
    Incentivized
    Read full review
    Performance
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Security software with very good features that works in the background.
    Price suitable for companies of any size and easy to install and use.
    Incentivized
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Implementation Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
    Incentivized
    Read full review
    Zscaler
    good the engineer give excellent support and eplanation
    Incentivized
    Read full review
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
    Incentivized
    Read full review
    Zscaler
    The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
    Incentivized
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
    • Regular blocking of incoming scripts (in front of other antivirus)
    • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
    Read full review
    Zscaler
    • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.