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Norton Small Business vs. OpenText Core Email Encryption

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Norton Small Business

    Score6.1 out of 10
    N/ACybercriminals increasingly target small businesses because they expect it to be easy. Norton Small Business is an antivirus service available as a subscription for protecting a multitude of endpoints, from NortonLifeLock (formerly Symantec).

    $99.99

    per year

    OpenText Core Email Encryption

    Score9.6 out of 10
    N/AWebroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
    Pricing
    Norton Small BusinessOpenText Core Email Encryption
    Editions & Modules
    5 Devices
    $99.99
    per year
    10 Devices
    $149.99
    per year
    20 Devices
    $249.99
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Norton Small BusinessOpenText Core Email Encryption
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Score8.8 out of 10
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    Score9.6 out of 10
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    Score8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Norton Small BusinessOpenText Core Email Encryption
    Likelihood to Recommend
    7.0
    (3 ratings)
    7.4
    (105 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    8.9
    (100 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Norton Small BusinessOpenText Core Email Encryption
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    We are a small company; Norton Small Business gives us the freedom for our remote employees to work securely using their personal laptop /smartphone. Less appropriate: Someone with a few separate locations that require separate cybersecurity environment but would still benefit from centralized management.
    Incentivized
    Read full review
    OpenText
    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Effective Outcomes
    • Transparent & Customised Pricing
    • Ease of Use
    Incentivized
    Read full review
    OpenText
    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • perfectly works for us, nothing as of now
    • works as expected, found reasonable for us
    Read full review
    OpenText
    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Incentivized
    Read full review
    Likelihood to Renew
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Incentivized
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    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It's good for a small business that needs cybersecurity without needing to spend a lot of money. Besides being affordable it seems to be extremely, reliable, and easy to use.
    Incentivized
    Read full review
    OpenText
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Incentivized
    Read full review
    Reliability and Availability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Incentivized
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    Performance
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Incentivized
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    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Incentivized
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    In-Person Training
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Incentivized
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    Online Training
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Incentivized
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    Implementation Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Incentivized
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    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
    Incentivized
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    OpenText
    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Incentivized
    Read full review
    Scalability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    OpenText
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Incentivized
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Money saved on cybersecurity products
    • Time saved: ease of use
    • Reliable
    Incentivized
    Read full review
    OpenText
    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Incentivized
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