What users are saying about
4 Ratings
4 Ratings
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Score 7.8 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Troop Messenger

I strongly recommend Troop Messenger for all kinds of small, medium, and large corporate entities. It simplifies your communication needs within a single interface.
Anusha P | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
Troop Messenger
10.0
Task Management
Nuclino
8.0
Troop Messenger
Mobile Access
Nuclino
7.1
Troop Messenger
10.0
Search
Nuclino
7.2
Troop Messenger
10.0
Visual planning tools
Nuclino
9.0
Troop Messenger

Communication

Nuclino
7.0
Troop Messenger
9.7
Notifications
Nuclino
8.0
Troop Messenger
9.0
Discussions
Nuclino
4.0
Troop Messenger
10.0
Internal knowledgebase
Nuclino
9.0
Troop Messenger
Chat
Nuclino
Troop Messenger
10.0

File Sharing & Management

Nuclino
7.6
Troop Messenger
9.3
Versioning
Nuclino
7.3
Troop Messenger
Document collaboration
Nuclino
8.5
Troop Messenger
Access control
Nuclino
7.8
Troop Messenger
Advanced security features
Nuclino
7.0
Troop Messenger
9.0
Video files
Nuclino
Troop Messenger
10.0
Audio files
Nuclino
Troop Messenger
9.0

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Unlimited searchable message history.
  • Sending a single message to multiple users and multiple groups at once.
  • Live location tracking.
  • Advanced search filters to filter images, videos, files, contacts, and locations separately.
Anusha P | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Lack of third-party integrations.
  • Rare app loading problem.
Anusha P | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Troop Messenger

No answers on this topic

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work.
Anusha P | TrustRadius Reviewer

Screenshots

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nuclino
8.5
Troop Messenger
10.0

Support Rating

Nuclino
8.0
Troop Messenger

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