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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Okta

    Score9 out of 10
    N/AOkta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

    $6

    per month per user

    Symantec IT Management Suite

    Score8 out of 10
    N/ASymantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
    Pricing
    OktaSymantec IT Management Suite
    Editions & Modules
    Starter
    $6.00
    per month per user
    Essentials
    $17.00
    per month per user
    Professional
    Inquire for pricing
    Per User Per Month
    Enterprise
    Inquire for pricing
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    OktaSymantec IT Management Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OktaSymantec IT Management Suite
    Considered Both Products
    Okta
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    129 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    103 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    129 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    74 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    85 Answers
    No answers on this topic
    Features
    OktaSymantec IT Management Suite
    Identity Management
    Comparison of Identity Management features of Okta and Symantec IT Management Suite
    Feature
    Okta
    8.8
    159 Ratings
    7% above category average
    Symantec IT Management Suite
    -
    Ratings
    ID-Management Access Control9.3146 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.3158 Ratings00 Ratings
    Multi-Factor Authentication9.2154 Ratings00 Ratings
    Password Management7.9147 Ratings00 Ratings
    Account Provisioning and De-provisioning8.7133 Ratings00 Ratings
    ID Management Workflow Automation8.5123 Ratings00 Ratings
    ID Risk Management8.6116 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of Okta and Symantec IT Management Suite
    Feature
    Okta
    -
    Ratings
    Symantec IT Management Suite
    8.6
    2 Ratings
    11% above category average
    Software and hardware inventory tracking00 Ratings7.02 Ratings
    License management00 Ratings10.02 Ratings
    Asset lifecycle monitoring00 Ratings9.02 Ratings
    Contract management00 Ratings9.02 Ratings
    Asset relationship management00 Ratings8.02 Ratings
    Best Alternatives
    OktaSymantec IT Management Suite
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OktaSymantec IT Management Suite
    Likelihood to Recommend
    8.9
    (200 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    8.0
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OktaSymantec IT Management Suite
    Likelihood to Recommend
    Okta
    Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
    Incentivized
    Read full review
    Broadcom
    The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.
    Incentivized
    Read full review
    Pros
    Okta
    • Centralized control of enterprise passwords
    • Extensive customization of acceptable password criteria
    • One system for Identity and Access Management to learn
    • Scalable throughout the university for all central services
    • Uniform login experience for students, faculty, and staff
    • Single point of response to address termination of access
    • Ability to use FastPass for lower priority systems
    • Excellent support of multi-factor requirements
    Incentivized
    Read full review
    Broadcom
    • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
    • Application usage reporting on what software is being used and how much - broken down by site, department and user.
    • 5% of managed workstations were patched.
    • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
    Incentivized
    Read full review
    Cons
    Okta
    • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
    • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
    • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
    Incentivized
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    Broadcom
    • Increased memory consumption
    • Older machines can not support the program
    Incentivized
    Read full review
    Likelihood to Renew
    Okta
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Read full review
    Broadcom
    No answers on this topic
    Usability
    Okta
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Incentivized
    Read full review
    Broadcom
    I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.
    Incentivized
    Read full review
    Reliability and Availability
    Okta
    The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Performance
    Okta
    From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
    Incentivized
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    Broadcom
    No answers on this topic
    Support Rating
    Okta
    We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
    Incentivized
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    Broadcom
    With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.
    Incentivized
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    Alternatives Considered
    Okta
    Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
    Incentivized
    Read full review
    Broadcom
    We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.
    Incentivized
    Read full review
    Scalability
    Okta
    Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Return on Investment
    Okta
    • Increased user productivity - not fighting with IT all the time!
    • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
    • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
    • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
    Incentivized
    Read full review
    Broadcom
    • Reduction of virus infections
    • Greater clarity in the reports
    • Monitoring the network and infra
    Incentivized
    Read full review
    ScreenShots