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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OmniFocus

    Score8 out of 10
    N/AOmniFocus is a project management platform for iOS: Mac, iPad, and iPhone. It has features such as task management, Siri capture, and workflow automation.

    $4.99

    per month

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
    Pricing
    OmniFocusOpenAir PSA
    Editions & Modules
    Web Add-On Subscription
    $4.99
    per month
    Cross-Platform Subscription
    $9.99
    per month
    OmniFocus 3 Standalone (Mac only)
    $49.99
    per month
    OmniFocus 3 Standalone (iPhone only)
    $49.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OmniFocusOpenAir PSA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OmniFocusOpenAir PSA
    Considered Both Products
    The Omni Group
    No answer on this topic
    NetSuite
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    OmniFocusOpenAir PSA
    Project Management
    Comparison of Project Management features of OmniFocus and OpenAir PSA
    Feature
    OmniFocus
    6.6
    13 Ratings
    15% below category average
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Task Management8.013 Ratings8.015 Ratings
    Resource Management7.07 Ratings7.515 Ratings
    Gantt Charts6.03 Ratings8.09 Ratings
    Scheduling7.011 Ratings6.012 Ratings
    Workflow Automation7.06 Ratings6.09 Ratings
    Team Collaboration5.04 Ratings8.012 Ratings
    Support for Agile Methodology4.04 Ratings6.07 Ratings
    Support for Waterfall Methodology8.03 Ratings7.08 Ratings
    Document Management6.06 Ratings8.56 Ratings
    Email integration7.08 Ratings7.09 Ratings
    Mobile Access9.013 Ratings7.512 Ratings
    Timesheet Tracking7.03 Ratings7.014 Ratings
    Change request and Case Management6.03 Ratings8.010 Ratings
    Budget and Expense Management5.02 Ratings7.514 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of OmniFocus and OpenAir PSA
    Feature
    OmniFocus
    2.7
    2 Ratings
    96% below category average
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Quotes/estimates7.02 Ratings8.05 Ratings
    Invoicing1.01 Ratings9.07 Ratings
    Project & financial reporting2.01 Ratings8.59 Ratings
    Integration with accounting software1.01 Ratings9.07 Ratings
    Best Alternatives
    OmniFocusOpenAir PSA
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OmniFocusOpenAir PSA
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.5
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    9.4
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.1
    (3 ratings)
    5.5
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    OmniFocusOpenAir PSA
    Likelihood to Recommend
    The Omni Group
    1) Great for managing your work and personal activities. 2) One of the best implementations of the Getting Things Done method. 3) Not really suited for collaborative work management; OmniFocus is managed on a per-user basis so you can't share/assign tasks.
    Incentivized
    Read full review
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
    Read full review
    Pros
    The Omni Group
    • Ease of viewing your projects at a high-level.
    • Ease of viewing what tasks need to be done at the present moment and the sorting of those tasks by availability, due date, start date, needed resources, and project.
    • The visual interface is really nice to work with, the UX/UI is intelligent and intuitive.
    • It's the most extensible software I've used. There is a community of people that publish compatible scripts for Omnifocus at no charge.
    • The code is robust and I've almost never had a bug or a glitch that resulted in issues.
    • The software syncs in the cloud between MacOS and iOS seamlessly and faster than other To-Do software. The sync aspect is available free of charge.
    • The development team at Omnifocus is on top of bugs and they have been adding releases regularly to increase functionality and performance.
    • While OmniFocus adheres to the GTD (Getting things done) principles, it can be used in almost any manner and you aren't stuck with just that methodology.
    Incentivized
    Read full review
    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
    Read full review
    Cons
    The Omni Group
    • I would really like to see graphic presentations of how I allocate my time, what categories of tasks don't get accomplished, etc.
    • I would like to see OmniFocus include Gantt chart functionality, such as allowing me to see how long it took me to accomplish a task from start to finish. Allowing me to actually input time spent, and seeing it on a Gantt chart, would be icing on the cake.
    Incentivized
    Read full review
    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    Likelihood to Renew
    The Omni Group
    Over the past 4 years of use I still haven't found any product that comes close in terms of capability
    Incentivized
    Read full review
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Usability
    The Omni Group
    This is a super usable tool to use. I really like the front-end user experiences, which makes using it really clear
    Read full review
    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
    Read full review
    Reliability and Availability
    The Omni Group
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Performance
    The Omni Group
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Support Rating
    The Omni Group
    OmniFocus has excellent user forums. They're active as well as mature, since the product has been around for years. I've never needed to actually contact customer support because OmniFocus is popular enough that I've always been able to find an answer in the forums, or in an article, or in a YouTube video.
    Incentivized
    Read full review
    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
    Read full review
    In-Person Training
    The Omni Group
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Online Training
    The Omni Group
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
    Read full review
    Implementation Rating
    The Omni Group
    No answers on this topic
    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    Alternatives Considered
    The Omni Group
    OmniFocus is built for the user with a lot going on - consequently, it does a great job at organizing lots of things in a manageable workload. It's perfect for taking a project and breaking it down into small tasks for yourself or teams. Once you get past the learning curve, it's quick at adding new tasks. Overall, it's an excellent product.
    Incentivized
    Read full review
    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
    Read full review
    Scalability
    The Omni Group
    No answers on this topic
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Return on Investment
    The Omni Group
    • OmniFocus keeps our tasks moving forward. Using a free script you can search all your current projects for projects that have no next step assigned to it to ensure nothing falls through the cracks.
    • When we serve our clients, the attention to detail we are able to give them comes from accurate tracking of what we need to deliver.
    • We complete projects 25% faster than before and we can see where the bottlenecks are immediate. We have also been forced to document tasks in a more concrete manner which allows for better execution.
    Incentivized
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    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
    Read full review
    ScreenShots