Program to manage it all.
March 23, 2022

Program to manage it all.

Mylene Beatty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenAir PSA

We use Oracle in conjunction with a large General Contractor we do work for. The General Contractor utilizes their services for Contract management and progress billing applications as well as Document Management. We have regularly used it for progress billings and contract document management for a variety of projects we work on.
  • Contract Management.
  • Progress Applications.
  • Document Management.
  • Reminders
  • Document Management updates.
  • Frequency of Password changes.
  • Project Administration.
  • Contract Management.
  • Document Management.
  • Progress Applications.
  • Frequent payments without holds.
  • Contract management fee we neglect to include in bid prices.
  • Contract increase equals additional fee.
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.

Do you think OpenAir PSA delivers good value for the price?

Not sure

Are you happy with OpenAir PSA's feature set?

Yes

Did OpenAir PSA live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpenAir PSA go as expected?

I wasn't involved with the implementation phase

Would you buy OpenAir PSA again?

Yes

The ability to facilitate contract documents, update billings, submit applications and back up is quite sufficient. There are some glitches in the regularity of requests for additional documentation or required document expiration dates, however, notifications are provided and corrected as needed.

OpenAir PSA Feature Ratings

Task Management
9
Resource Management
9
Gantt Charts
9
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
10
Budget and Expense Management
7
Quotes/estimates
8
Invoicing
10
Project & financial reporting
10
Integration with accounting software
Not Rated