OmniFocus vs. ContactsFlow (formerly Shared Contacts for Gmail™)

1) Great for managing your work and personal activities. 2) One of the best implementations of the Getting Things Done method. 3) Not really suited for collaborative work management; OmniFocus is managed on a per-user basis so you can't share/assign tasks.

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Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.

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• Ease of viewing your projects at a high-level.
• Ease of viewing what tasks need to be done at the present moment and the sorting of those tasks by availability, due date, start date, needed resources, and project.
• The visual interface is really nice to work with, the UX/UI is intelligent and intuitive.
• It's the most extensible software I've used. There is a community of people that publish compatible scripts for Omnifocus at no charge.
• The code is robust and I've almost never had a bug or a glitch that resulted in issues.
• The software syncs in the cloud between MacOS and iOS seamlessly and faster than other To-Do software. The sync aspect is available free of charge.
• The development team at Omnifocus is on top of bugs and they have been adding releases regularly to increase functionality and performance.
• While OmniFocus adheres to the GTD (Getting things done) principles, it can be used in almost any manner and you aren't stuck with just that methodology.

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• Helps manage contact lists and distribution lists.
• Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
• Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.

• I would really like to see graphic presentations of how I allocate my time, what categories of tasks don't get accomplished, etc.
• I would like to see OmniFocus include Gantt chart functionality, such as allowing me to see how long it took me to accomplish a task from start to finish. Allowing me to actually input time spent, and seeing it on a Gantt chart, would be icing on the cake.

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• I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
• My only negative is that it has taken so long for it to be functional within Google.

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Over the past 4 years of use I still haven't found any product that comes close in terms of capability

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This is a super usable tool to use. I really like the front-end user experiences, which makes using it really clear

Very easy to use. Mostly related to the design of the program, but also due to the layout. I find it easy to find what I am looking for. As noted in earlier comments, greater implementation of AI would probably make the program even easier to use, as sometimes finding certain functions is not entirely transparent.

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OmniFocus has excellent user forums. They're active as well as mature, since the product has been around for years. I've never needed to actually contact customer support because OmniFocus is popular enough that I've always been able to find an answer in the forums, or in an article, or in a YouTube video.

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OmniFocus is built for the user with a lot going on - consequently, it does a great job at organizing lots of things in a manageable workload. It's perfect for taking a project and breaking it down into small tasks for yourself or teams. Once you get past the learning curve, it's quick at adding new tasks. Overall, it's an excellent product.

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My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.

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• OmniFocus keeps our tasks moving forward. Using a free script you can search all your current projects for projects that have no next step assigned to it to ensure nothing falls through the cracks.
• When we serve our clients, the attention to detail we are able to give them comes from accurate tracking of what we need to deliver.
• We complete projects 25% faster than before and we can see where the bottlenecks are immediate. We have also been forced to document tasks in a more concrete manner which allows for better execution.

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• More contact with clients
• Keeping track of contact information no matter the places
• Clients like the familiarity that is created by the constant check on them

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info