What users are saying about
8 Ratings
1 Ratings
8 Ratings
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Score 8.1 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

zigihub

Zigihub is suited to generate more traffic to your website and generate more leads.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Omnisend
8.5
zigihub
WYSIWYG email editor
Omnisend
6.1
zigihub
Dynamic content
Omnisend
8.0
zigihub
Ability to test dynamic content
Omnisend
8.0
zigihub
Landing pages
Omnisend
10.0
zigihub
A/B testing
Omnisend
8.0
zigihub
Mobile optimization
Omnisend
10.0
zigihub
Email deliverability reporting
Omnisend
8.0
zigihub
List management
Omnisend
10.0
zigihub
Triggered drip sequences
Omnisend
8.8
zigihub

Reporting & Analytics

Omnisend
9.2
zigihub
Dashboards
Omnisend
9.4
zigihub
Standard reports
Omnisend
9.0
zigihub

Sales Force Automation

Omnisend
zigihub
8.5
Customer data management / contact management
Omnisend
zigihub
9.1
Workflow management
Omnisend
zigihub
8.2
Territory management
Omnisend
zigihub
9.1
Opportunity management
Omnisend
zigihub
9.1
Integration with email client (e.g., Outlook or Gmail)
Omnisend
zigihub
6.4
Contract management
Omnisend
zigihub
9.1
Quote & order management
Omnisend
zigihub
8.2
Interaction tracking
Omnisend
zigihub
8.2
Channel / partner relationship management
Omnisend
zigihub
9.1

Customer Service & Support

Omnisend
zigihub
8.5
Case management
Omnisend
zigihub
9.1
Call center management
Omnisend
zigihub
8.2
Help desk management
Omnisend
zigihub
8.2

Marketing Automation

Omnisend
zigihub
9.1
Lead management
Omnisend
zigihub
9.1
Email marketing
Omnisend
zigihub
9.1

CRM Project Management

Omnisend
zigihub
9.1
Task management
Omnisend
zigihub
9.1
Billing and invoicing management
Omnisend
zigihub
9.1
Reporting
Omnisend
zigihub
9.1

CRM Reporting & Analytics

Omnisend
zigihub
8.2
Forecasting
Omnisend
zigihub
8.2
Pipeline visualization
Omnisend
zigihub
8.2
Customizable reports
Omnisend
zigihub
8.2

Customization

Omnisend
zigihub
7.5
Custom fields
Omnisend
zigihub
8.2
Custom objects
Omnisend
zigihub
8.2
Scripting environment
Omnisend
zigihub
6.4
API for custom integration
Omnisend
zigihub
7.3

Security

Omnisend
zigihub
8.6
Single sign-on capability
Omnisend
zigihub
9.1
Role-based user permissions
Omnisend
zigihub
8.2

Social CRM

Omnisend
zigihub
9.1
Social data
Omnisend
zigihub
9.1
Social engagement
Omnisend
zigihub
9.1

Integrations with 3rd-party Software

Omnisend
zigihub
9.1
Marketing automation
Omnisend
zigihub
9.1
Compensation management
Omnisend
zigihub
9.1

Platform

Omnisend
zigihub
8.2
Mobile access
Omnisend
zigihub
8.2

Pros

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

zigihub

  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Anonymous | TrustRadius Reviewer

Cons

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

zigihub

  • More integration of software with the Marketing Automation Tool
  • Should upgrade their email designing page.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

zigihub

Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Anonymous | TrustRadius Reviewer

Return on Investment

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

zigihub

  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    zigihub

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    $24*

    * Per User

    zigihub Editions & Modules

    Additional Pricing Details

    Rating Summary

    Add comparison