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Blackbaud Education Management Solutions vs. SurveyMonkey Apply

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Education Management Solutions

    Score7.1 out of 10
    N/ABlackbaud Education Management Solutions is a unified student management system for K–12 private schools. Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment, and tuition payment. Blackbaud Learning Management System™: Track students' academic performance and progression…N/A

    SurveyMonkey Apply

    Score5.1 out of 10
    N/ASurveyMonkey Apply (formerly FluidReview) is designed to track grant and scholarship applications and emphasizes the organization of applications and tools to support their careful review, as well as a customizable workflow to ease the work of applicants, and a customizable dashboard to provide total visibility and sense of control for administrators.N/A
    Pricing
    Blackbaud Education Management SolutionsSurveyMonkey Apply
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud Education Management SolutionsSurveyMonkey Apply
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Blackbaud Education Management SolutionsSurveyMonkey Apply
    Considered Both Products
    Blackbaud
    No answer on this topic
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    11 Answers
    77%
    Would buy again
    10 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    83%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    85%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    80%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    90%
    Implementation went as expected
    9 Answers
    User Ratings
    Blackbaud Education Management SolutionsSurveyMonkey Apply
    Likelihood to Recommend
    7.0
    (120 ratings)
    7.8
    (14 ratings)
    Likelihood to Renew
    7.5
    (9 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (115 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (21 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackbaud Education Management SolutionsSurveyMonkey Apply
    Likelihood to Recommend
    Blackbaud
    A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
    Incentivized
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    SurveyMonkey, Inc
    If you are looking for a software that let's you create online forms seamlessly and also minimizes your company's work flow then this is the correct way to go. It has allowed us to get accurate response and also has helped us save enough time compared to when we're still using other softwares.
    Incentivized
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    Pros
    Blackbaud
    • Seamless integration between the LMS, EMS and SIS modules
    • Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product.
    • Feature upgrades monthly that respond to voiced needs from users
    Incentivized
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    SurveyMonkey, Inc
    • SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
    • The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
    • The application system also has a lot of flexibility, making it easy to customize your applications as needed.
    Incentivized
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    Cons
    Blackbaud
    • Forms - lack of conditional questions
    • Gradebook -lack of links to assignments
    • Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
    • Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
    • There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.
    Incentivized
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    Likelihood to Renew
    Blackbaud
    It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
    Incentivized
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    SurveyMonkey, Inc
    No answers on this topic
    Usability
    Blackbaud
    Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
    Incentivized
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    SurveyMonkey, Inc
    No answers on this topic
    Support Rating
    Blackbaud
    Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
    Incentivized
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    SurveyMonkey, Inc
    No answers on this topic
    Alternatives Considered
    Blackbaud
    Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
    Incentivized
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    SurveyMonkey, Inc
    We think that Submittable is the top platform available and will continue to use it for our clients. The start-to-finish platform makes our workflow smarter and more efficient, leading to better decisions and bigger impact. We are always looking for new programs and when we landed on Submittable, we were sold.
    Incentivized
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    Return on Investment
    Blackbaud
    • Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
    • Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
    • Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.
    Incentivized
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    SurveyMonkey, Inc
    • Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
    • Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.
    Incentivized
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    ScreenShots

    Blackbaud Education Management Solutions Screenshots

    Screenshot of Topics pages help organize units of learning throughout the year in the Learning Management SystemScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Schedule view makes it easy for teachers to manage their daysScreenshot of Blackbaud Enrollment Management System Admissions Checklists help applicants track their progress in the admissions processScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Keep track of all the key information about your students in one place