OneDesk vs. Smartsheet
OneDesk vs. Smartsheet
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OneDesk | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month | |
Smartsheet | N/A | Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email. | $12 per month per user (up to 10 users) |
| OneDesk | Smartsheet | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | A discount is offered for annual billing. | ||||||||||||||
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| OneDesk | Smartsheet |
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| Project Management |
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| Professional Services Automation |
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| OneDesk | Smartsheet | |
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| Small Businesses | Stackby Score 8.9 out of 10 | Stackby Score 8.9 out of 10 |
| Medium-sized Companies | InEight Score 8.3 out of 10 | InEight Score 8.3 out of 10 |
| Enterprises | InEight Score 8.3 out of 10 | InEight Score 8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| OneDesk | Smartsheet | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.3 (146 ratings) |
| Likelihood to Renew | - (0 ratings) | 9.0 (24 ratings) |
| Usability | - (0 ratings) | 9.2 (17 ratings) |
| Performance | - (0 ratings) | 10.0 (1 ratings) |
| Support Rating | - (0 ratings) | 8.1 (45 ratings) |
| Online Training | - (0 ratings) | 7.0 (1 ratings) |
| Implementation Rating | - (0 ratings) | 10.0 (6 ratings) |
| OneDesk | Smartsheet | |
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| Likelihood to Recommend | OneDesk No answers on this topic | Smartsheet
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| Pros | OneDesk No answers on this topic | Smartsheet
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| Cons | OneDesk No answers on this topic | Smartsheet
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| Likelihood to Renew | OneDesk No answers on this topic | Smartsheet
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| Usability | OneDesk No answers on this topic | Smartsheet
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| Support Rating | OneDesk No answers on this topic | Smartsheet
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| Implementation Rating | OneDesk No answers on this topic | Smartsheet
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| Alternatives Considered | OneDesk No answers on this topic | Smartsheet
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| Return on Investment | OneDesk No answers on this topic | Smartsheet
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| ScreenShots | OneDesk Screenshots |








