OneSpan Sign vs. Secured Signing

OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction

Incentivized

I think it's an excellent day to day solution, at a very reasonable price. It works particularly well when paired with our document automation solutions, as we can automatically create the relevant "smart tags" for each party as part of building the signing blocks in the document. This means the document (or a whole package of documents) can be uploaded into Secured Signing and it can just read the tags, meaning they are effectively ready to send

Incentivized

• One can set up a workflow in which one can specify the order in which signatures have to be done.
• Customer service is great and always ready to go the extra mile.
• Pricing is very transparent, and there are no hidden charges.

• Easy to add signature fields.
• Easy to upload documents.
• Secure audit history.
• No need for an app - can sign through a browser.

Incentivized

• Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
• Pricing seems a bit high when compared with other players in the market
• Data importing and exporting capabilities can be improved drastically

• We see no deficiencies in the product. Even the new anti-money laundering etc rules seem to be catered for. The few things we did wish were there have all been added as the product has developed.

Incentivized

I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

Wouldn't want to go back, and no one else offers a better service and support.

Incentivized

Easy to use design and tool

Incentivized

There is so little to it - it just works.

Incentivized

The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

Usually quick and responsive - even with a newby.

Incentivized

Training users (and ourselves) to think differently is the challenge - but given most users are not as familar with the computer systems which run their accounting software, that's not new.

Incentivized

My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.

Incentivized

I haven't looked in detail at alternatives, as Secured Signing does everything we have needed it to, at a very reasonable price point

Incentivized

• It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
• It has significantly reduced the time that it used to take to open a new account.

Incentivized

• No more printing.
• No more posting.
• Everything gets completed and returned in real time.

Incentivized