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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnSIP

    Score9 out of 10
    N/AOnSIP's range of hosted VoIP solutions are described by the vendor as simple to set up and easy to use, so users can get on with the business of connecting with customers. OnSIP was an Intrado solution, and then acquired by Ooma in 2022.N/A

    VirtualPBX

    Score10 out of 10
    N/AVirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.

    $18

    per month per user

    Pricing
    OnSIPVirtualPBX
    Editions & Modules
    No answers on this topic
    Flex
    $18
    per month per user
    Pro
    $27
    per month per user
    Ultra
    $36
    per month per user
    Offerings
    Pricing Offerings
    OnSIPVirtualPBX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    OnSIPVirtualPBX
    Call Management
    Comparison of Call Management features of OnSIP and VirtualPBX
    Feature
    OnSIP
    9.5
    1 Ratings
    14% above category average
    VirtualPBX
    9.7
    3 Ratings
    17% above category average
    Answering rules8.01 Ratings9.53 Ratings
    Call park10.01 Ratings9.01 Ratings
    Call screening10.01 Ratings10.02 Ratings
    Message alerts10.01 Ratings10.02 Ratings
    Call recording00 Ratings10.02 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of OnSIP and VirtualPBX
    Feature
    OnSIP
    -
    Ratings
    VirtualPBX
    9.4
    3 Ratings
    17% above category average
    Hosted PBX00 Ratings10.03 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.53 Ratings
    User templates00 Ratings9.53 Ratings
    Call reports00 Ratings9.03 Ratings
    Directory of employee names00 Ratings9.03 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of OnSIP and VirtualPBX
    Feature
    OnSIP
    -
    Ratings
    VirtualPBX
    9.8
    1 Ratings
    21% above category average
    Video conferencing00 Ratings10.01 Ratings
    Audio conferencing00 Ratings10.01 Ratings
    Video screen sharing00 Ratings9.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of OnSIP and VirtualPBX
    Feature
    OnSIP
    -
    Ratings
    VirtualPBX
    9.0
    1 Ratings
    13% above category average
    Mobile app for iOS00 Ratings9.01 Ratings
    Mobile app for Android00 Ratings9.01 Ratings
    Best Alternatives
    OnSIPVirtualPBX
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnSIPVirtualPBX
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    OnSIPVirtualPBX
    Likelihood to Recommend
    Ooma, Inc.
    I think OnSIP is well suited to be used in any organization that has a stable, reliable internet connection. The service is top notch and I haven't found a competitor that can beat the service. I've recommended the service to other manufacturing businesses and churches. The organizations that have switched have been extremely pleased with the service.
    Incentivized
    Read full review
    VirtualPBX
    We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
    Incentivized
    Read full review
    Pros
    Ooma, Inc.
    • Customer service
    • Value pricing
    • Ease of use
    Incentivized
    Read full review
    VirtualPBX
    • Easy to set up your menu and record greetings and Prompts
    • Forwards to our cell phones or landlines -- and voicemail to email
    • Allows outbound calls on the rare occasion we require hiding
    • Simple website for end users - but they almost never need to use it.
    Incentivized
    Read full review
    Cons
    Ooma, Inc.
    • Accept more phone brands/models
    • Make your website easier to use
    • Make provisioning a new phone easier
    Incentivized
    Read full review
    VirtualPBX
    • Possibly a better way of covering the one zillion features and functions in classes
    • Possibly a better way of covering the one zillion features and functions in classes
    Incentivized
    Read full review
    Likelihood to Renew
    Ooma, Inc.
    No answers on this topic
    VirtualPBX
    Once it works and has retain ROI.....keep it going
    Read full review
    Usability
    Ooma, Inc.
    No answers on this topic
    VirtualPBX
    So much easier than our old PBX or any on-prem PBX I have ever used. We were up and running in an hour. Tweaking the caller menus is so easy.
    Incentivized
    Read full review
    Alternatives Considered
    Ooma, Inc.
    We have found OnSIP to be just as good if not better than any of the other services we have researched or used. Once again, the value of OnSIP is unbelievable. Our rates at this organization are less than half of what the competitors were charging. I don't see us changing anytime soon.
    Incentivized
    Read full review
    VirtualPBX
    Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
    Incentivized
    Read full review
    Return on Investment
    Ooma, Inc.
    • It has reduced our telecom expenses drastically.
    Incentivized
    Read full review
    VirtualPBX
    • We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
    Incentivized
    Read full review
    ScreenShots