Ontraport vs. Sakai

Here are some cases where Ontraport is well suited : - When writing emails, you can easily access to preview, manage the changes and go back to what you did before - When using automations, if there's an error, you can go back to a previous version of it. There are also some super tools that allows to see where a clients is on an automation without having to go through the all automation. It is less appropriate when you are several colleague that are addressing an issue on an email/automation as it doesn't allows you to be multiple person on the item.

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I've used Sakai to supplement my Public Speaking class. Public Speaking is very much a F2F type course, so I didn't use Sakai much for course content delivery. However, I did use it to post my syllabus, post my lecture slides, communicate any class announcements, and to conduct a final exam for the class. Building the final exam was very simple and I was easily able to swap out questions to vary it from term to term. Before I was a staff member and lecturer, I used Sakai as a student. My instructor used Sakai to varying degrees. I really appreciated it being the one-stop-receptacle for all-things class related. If I somehow lost an assignment instruction sheet, I could rely on it being posted there. For multimedia work it was lacking, at that time, but I know Sakai has been updated over time and I hope that part of it has improved. If I was ever frustrated by Sakai, it was because faculty used it in a piecemeal way. It's fine not to want to use the gradebook, but don't enter some grades and not others. It's wonderful to upload class documents to it; but don't do some and not others. Whatever way you're going to use Sakai, commit to it and use it well. Your students will thank you.

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• Dashboards for our daily stats.
• The email follows up and broadcasts are simple and easy.
• Sales and marketing can now see the impact they have working together. Nobody can point finger anymore.
• They have the best customer support. I can't tell you how many times they have walked me through the problems that I created.
• Amazing email inboxing.

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• Sakai is flexible, providing a way for our customers (instructors) to customize their courses while staying in line with consistency and continuity of course design. This has allowed our courses to be far less cookie-cutter and stale. This is mostly accomplished through Sakai's LTI functionality and it's Lessons tool. This is particularly notable because not every course is the same, nor should it be. Our faculty and course developers can draw from OER resources, course text publisher assessment quiz banks and pull in content from sources from our library databases and services like YouTube.
• Sakai is customizable, allowing us to pair it with our student information system to automatically create and track with student registration data - including adding new students and removing students who have elected to drop a course. The customization features also include being able to create course templates for individual schools or courses using specific tools or sequences of tools as well as a way to personalize content for students when they engage with each lesson.
• Sakai is stable in the market. We have been using Sakai for almost 10 years and continue to see it improve; responding to changing trends in browser technologies, mobile platforms and accessibility requirements. Multiple programs offered over the years have been recognized by outside organizations like BestColleges.com for our programs and given high marks by students taking the courses offered in Sakai.
• Sakai allows our faculty to inform it's continued evolution. We work closely with the developers, having a front seat to how things can work and function for our faculty. There have been multiple occasions where faculty ask, "Can Sakai do this?" and the answer is never "No."

• Wish they had more options for their forms. Would really like to use multi-step forms.
• A lot of times their forms load slowly on the website. Would like to see them speed up their services.
• Their broadcasting options are legacy. There are better options out there for sending broadcast messages.

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• The coming upgrade will address many issues, the visual presentation of sites and courses
• The Forums (discussion) tool is not natively integrated into the Gradebook, but needs another step to connect the two.
• The Wiki tool is awkward and not WYSIWYG. But I understand that is common with wikis in most platforms
• The Help documentation could use some focus on student needs rather that course developer needs

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My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.

Sakai is a good general learning management system - it is not leading edge but rather a stable system with standard learning management system features. It can be fairly easily customized and is fairly easy to learn from both student learning and faculty administrative vantage points. New paradigms for online learning though are emergent so the current field should also be investigated with competitors.

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The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes. When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.

When faculty are preparing courses from term to term, a portion of the content is static within a specific discipline. The time it takes to import past lessons into new versions of Sakai can be an inefficient use of my time. When I want to add new content and edit from the old content, it's reliant upon me to cut and paste the content from term to term rather than simply import and edit from a backup.

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Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.

The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.

Since Sakai is open-source their documentation is often lacking and support is absolutely needed onsite. Internal documentation is more important with Sakai than other services. The Sakai community is fun, passionate, engaged, and absolutely doing their best, but it's an uphill battle against the current market and trends.

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I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.

If you know your business, ONTRAPORT is easy

No, I don't

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Task management was the main thing that separated ONTRAPORT for me. Keeping things accountable. As well, I felt the campaign builder was slicker, and that the contact management was more robust. Custom fields are very customizable.

As an adjunct professor, I didn't pick Sakai for the university. I have experience with Moodle, Blackboard, eCollege, iBoard and now Sakai. I would have to say that Sakai is one of my all time favorite LMSs to use as it is very easy to navigate.

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With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.

• We are providing better customer service as a direct result of Ontraport. We can track where all of our customers are, what pages/sites/modules they are visiting with ease and tailor our communication accordingly.
• Our marketing funnel has become vastly improved, meaning that our ROI for marketing has gone up. Sales this April are double what they were last year.
• Our team works better together because we all have a better idea of what the other needs and when. The tasks that we can assign in Ontraport mean nothing gets missed, creating a better customer and employee experience.

• Sakai makes it easy for students to monitor grades which puts their minds at ease.
• Sakai makes it easy for teachers to assign and receive assignments from students.
• Communication is one of the most important and one of the most taxing parts of an educational system. Sakai makes this process just a little bit easier.

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