TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opensend

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.

    $500

    per month per seat

    Superhuman Mail

    Score9.1 out of 10
    N/ASuperhuman for Business is an email management solution that helps to enhance team collaboration and help users maintain focus. Some features include timed sent, Unsend, conversation snooze, support for offline actions, Gmail shortcuts, etc.

    $30

    per month per user

    Pricing
    OpensendSuperhuman Mail
    Editions & Modules
    Tier 1 - Direct to Consumer
    $500
    per month 2,000+ emails, 10-50k monthly visitors
    Tier 2 - Direct to Consumer
    $1000
    per month 4,300+ emails, 50-150k monthly visitors
    Tier 3 - Direct to Consumer
    $2000
    per month 9,500+ emails, 100-300k monthly visitors
    Tier 1 - Business to Business
    $5,988
    per month 1,000 Contacts per month
    Enterprise - Direct to Consumer or Business to Business
    Contact Sales
    Starter
    $30
    per month per user
    Business
    $40
    per month per user
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    OpensendSuperhuman Mail
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to 18% discount for annual billing on Starter and Business plans.
    More Pricing Information
    Community Pulse
    OpensendSuperhuman Mail
    Considered Both Products
    Opensend
    No answer on this topic
    Superhuman Platform Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    OpensendSuperhuman Mail
    Small Businesses
    FullContact
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpensendSuperhuman Mail
    Likelihood to Recommend
    9.7
    (12 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (12 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpensendSuperhuman Mail
    Likelihood to Recommend
    Opensend
    Opensend is a very trusted data partner that identifies anonymous visitors to your site so that you can re-engage them. We were unaware just how much untapped revenue was just sitting on our site with our current site's traffic and it was extremely eye opening for us. Since installation we have added over 69k emails to our list and generated over $200k in revenue, all with this simple set-it-and-forget-it tool.
    Read full review
    Superhuman Platform Inc.
    1. Inbox management 2. Saving time 3. For CXOs, it can save a lot of time. 4. Superhuman AI is very good, optimized for the use case. 5. UI/UX is to notch, the team has really put in some effort here. 6. Although there's a learning curve but the onboarding makes it very simple.
    Incentivized
    Read full review
    Pros
    Opensend
    • Implementation was incredibly easy, and their team did most of the work for us.
    • Team is very communicative and always willing to jump on a call to help with questions.
    • The team is also very knowledgeable and listens to my concerns while offering great suggestions.
    • The team is not overly pushy to add additional features.
    Read full review
    Superhuman Platform Inc.
    • Faster than Gmail - if speed is a priority Superhuman loads and processes very quickly
    • Clean interface - Superhuman is well designed, making it easy to focus on only what you're writing
    • Snippets save time - by prewriting snippets and adding them via shortcuts, writing emails is quick
    Incentivized
    Read full review
    Cons
    Opensend
    • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
    Read full review
    Superhuman Platform Inc.
    • When I started adopting it, it was VERY Apple-focused. I could not get access to Android and Windows. They are not releasing an Android version, and there is web access for Windows, which I use with an iPhone.
    • Built-in calendar, while nice, could be a little more functional.
    Incentivized
    Read full review
    Usability
    Opensend
    Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!
    Incentivized
    Read full review
    Superhuman Platform Inc.
    It's amazing, it solves the inbox management problem. Makes emails keyboard friendly and AI is self-sufficient.
    Incentivized
    Read full review
    Alternatives Considered
    Opensend
    I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall
    Incentivized
    Read full review
    Superhuman Platform Inc.
    You could have information from your contacts right on your inbox.
    Incentivized
    Read full review
    Return on Investment
    Opensend
    • Delivers Incremental Value Through Enhanced Email Collection
    • Enables Us To Manage Down Paid Spend With Larger Owned Audiences
    • Easy Setup Negates The Need To Involve Dev and IT Teams, Saving Valuable Internal Resource Time
    Read full review
    Superhuman Platform Inc.
    • Sales call intensity improving
    • Focused workflows which help avoid the scattered "ADD" style in which emails arrive
    • Efficiency
    Incentivized
    Read full review
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