57 Ratings
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Top Rated
385 Ratings
57 Ratings
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Score 8.7 out of 100

Salesforce Lightning Platform (formerly Salesforce App Cloud)

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Top Rated
385 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

OpenShift

As with any solution, it depends on how and why you want to deploy it. OpenShift is excellent for medium to large deployments, but I would caution against smaller deployments unless you're planning on ramping up to a larger deployment in short order. It just doesn't make financial sense to deploy it in a small configuration.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

I can very easily see Salesforce being a valuable tool for more complex and longer sales cycles. If you're interacting with multiple contacts, departments, and tiers within a company this will give you the organization and powerful analytics you need. If you are working with the same contacts and accounts for long periods of time (sales cycles of several months or more) it might also be a good fit. Be ready to invest heavily is implementation and training from the very beginning. It is a complex tool that requires A LOT of thoughtful, careful, and thorough planning to be implemented successfully. It is not well suited to industries that change rapidly, where your contacts might be completely different today than they were last week or the business you were working with has closed. It does not make sense for a company who's sales goals rely very much on the volume of contract value. You will simply spend too much time on data entry that will, in the end, be unreliable.
Rhiannon Thompson | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

OpenShift
8.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Ease of building user interfaces
OpenShift
8.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
OpenShift
8.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.8
Platform management overhead
OpenShift
7.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.3
Workflow engine capability
OpenShift
8.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Platform access control
OpenShift
9.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Services-enabled integration
OpenShift
8.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Development environment creation
OpenShift
8.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Development environment replication
OpenShift
8.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2
Issue monitoring and notification
OpenShift
7.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
OpenShift
7.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.4
Upgrades and platform fixes
OpenShift
8.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0

Pros

OpenShift

  • Pre built cartridges, giving a huge range of software ready to go. Reduces the amount of time required to get up and running.
  • Integration with GIT was an advantage, cloning the repo and making changes was straight forward.
  • Speed, creating an environment in minutes, ready to deploy.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reports and dashboards - I can build my own reports very easily to see upcoming renewals, first-year clients and so on. Then, I can create my own custom dashboard to track my favorite reports.
  • Opportunities and quotes - when I first started here we didn't use Opportunities for tracking renewals and upgrades. Now, it's easy to see what I'm working on and when ready I just add the products to a quote and it sends it to our billing for really fast invoice creation. It used to take me hours to do this and now it's seconds.
  • I love using activities - it keeps me organized and up to date on all my accounts that I manage. Plus, I can create future tasks so I don't forget to reach out.
  • I can send mass emails to any group of clients and I can create nice email templates with "placeholders" which allow me to use the first name of the main point of contact across hundreds of organizations. Again, this saves me lots of time.
Kristin Sours | TrustRadius Reviewer

Cons

OpenShift

  • I would like to see a public cloud using OpenShift and Docker integration. I am not aware if this is already available now.
  • I would like to see a tool that can help with extracting log files from the remote server like it being available on a Samba shared folder. And other applications that want to scan for keywords in the application log can check if there have been any errors or exceptions thrown by the application.
Sonam Samdupkhangsar | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Likelihood to Renew

OpenShift

OpenShift 10.0
Based on 4 answers
Leverage OpenShift Online constantly at both the free and paid tiers. While AWS is convenient, it often brings more administration than I want to deal with for a quick application (i.e. Drupal or Wordpress blog). OpenShift also simplifies the DNS registration and ability to share application environments with team members
Isaac Christoffersen | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Usability

OpenShift

OpenShift 8.5
Based on 2 answers
It is easy to understand. Gives our team freedom to focus on the quality of our coding and not worry too much about build and deployment which honestly can be a headache for some of us. Also, customer support is fast and responsive so we don't have to wait for weeks for issues to get fixed.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

OpenShift

OpenShift 9.0
Based on 4 answers
First of all OpenShift Help Portal is a great place to get assistance in case of any OpenShift platform related technical questions. When it comes to paid support subscription friendly support agents can find the right answer for you in a matter of minutes which is super efficient way of solving any critical issues.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.5
Based on 17 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

OpenShift

EC2 seems really cheap until you realize how many hours there are in a year, so it is expensive for something that runs 24/7. And scaling is a challenge (and even more expensive) to set up for.Bluehost has very reasonable prices, but it feels so cluttered whenever I login to cPanel. Thank goodness they have an SSH option also, but I remember having to send a picture ID or something and pay extra for the privilege
Peter Ivie | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Return on Investment

OpenShift

  • Cost - OpenShift is extremely inexpensive. I use a free account for Dev and QA. For production, I am planning on using a low cost paid subscription.
  • Time - You can get your application up and running in minutes so if you find that the service is not for you, you don't have much to lose.
Keith D. Moore | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • ROI - It allows us to handle billing and see if the client is being charged the correct amount so our books stay balanced.
  • Communication - It allows for all of our workers to see the notes of previous representatives so that no one is in the dark when re-engaging.
  • A negative would be that it is difficult to merge marketing initiatives, so unless someone uploads the Excel sheet of leads into the system (which is easier said than done) there could be duplications of effort.
Anonymous | TrustRadius Reviewer

Pricing Details

OpenShift

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenShift
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

Likelihood to Renew

OpenShift
10.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

OpenShift
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Reliability and Availability

OpenShift
5.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Support Rating

OpenShift
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5

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