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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A

    SS&C Blue Prism

    Score9.4 out of 10
    N/ASS&C Blue Prism provides a combination of technologies that offer intelligent automation to deliver transformational business value.N/A
    Pricing
    OpenText Content Suite PlatformSS&C Blue Prism
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Content Suite PlatformSS&C Blue Prism
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Content Suite PlatformSS&C Blue Prism
    Considered Both Products
    OpenText
    No answer on this topic
    SSC Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText Content Suite PlatformSS&C Blue Prism
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Content Suite Platform and SS&C Blue Prism
    Feature
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    SS&C Blue Prism
    -
    Ratings
    Content capture & imaging9.07 Ratings00 Ratings
    File sync, storage & archiving9.07 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management8.06 Ratings00 Ratings
    Content search & retrieval8.07 Ratings00 Ratings
    Enterprise content collaboration9.07 Ratings00 Ratings
    Content publishing & creation8.06 Ratings00 Ratings
    Security, risk management & information governance8.06 Ratings00 Ratings
    Contract lifecycle management8.07 Ratings00 Ratings
    Automated workflows9.06 Ratings00 Ratings
    Artificial intelligence7.05 Ratings00 Ratings
    Mobile support9.05 Ratings00 Ratings
    Integration8.06 Ratings00 Ratings
    Best Alternatives
    OpenText Content Suite PlatformSS&C Blue Prism
    Small Businesses
    Egnyte
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Content Suite PlatformSS&C Blue Prism
    Likelihood to Recommend
    9.0
    (9 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Content Suite PlatformSS&C Blue Prism
    Likelihood to Recommend
    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
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    SSC Technologies
    Blue Prism Cloud is an ideal cloud automation solution for organizations with a significant number of remote workers or geographically disparate teams since its accessible from any web browser. It is also beneficial for organizations that need to quickly outsource part of their process automation without having to purchase additional software licenses and equipment.

    However, Blue Prism Cloud is less suited for companies that have large volume data processing needs as its base cost may quickly become prohibitive in those situations. Additionally, this solution may not be suitable for organizations that need more complex solution-specific configurations since its integration options are limited.
    Incentivized
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    Pros
    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
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    SSC Technologies
    • Storing information from email in a standard data set
    • Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
    • Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management
    Incentivized
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    Cons
    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
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    SSC Technologies
    • Surface Automation - The tool is not working well with certain applications hosted on Citrix
    • Provide more integrations with excel as majority of the business process use excel
    • Community Support- unlike other development tools we do not have a lot of help topics available on Google.
    Incentivized
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    Likelihood to Renew
    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
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    SSC Technologies
    No answers on this topic
    Usability
    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
    Read full review
    SSC Technologies
    Usability wise the Blue Prism tool can be utilized to its 100% which include the control room, schedulers, work queues, Release managers, studio for process and object development, we use all the features in blue prism and is well suitable for the development and deployment, All the system are wisely controlled and connected the same SQL database and all the data can be accessed with ease and all the things can achieve in the systematic order.
    Incentivized
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    Reliability and Availability
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
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    SSC Technologies
    No answers on this topic
    Performance
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
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    SSC Technologies
    No answers on this topic
    Support Rating
    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
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    SSC Technologies
    Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
    Incentivized
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    Implementation Rating
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
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    SSC Technologies
    No answers on this topic
    Alternatives Considered
    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
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    SSC Technologies
    Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
    Incentivized
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    Return on Investment
    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
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    SSC Technologies
    • For a level of medium projects, Blue Prism performs well, and the speed of execution is good. In our organization, we are applying for medium projects, where we can increase the workforce of our employees.
    • Blue Prism's Client Server Architecture is good, because we need such a feature to implement automation.
    • When it comes to pricing, I personally feel that it is costlier.
    Incentivized
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    ScreenShots

    SS&C Blue Prism Screenshots

    Screenshot of WorkHQ - Agentic Automation DashboardScreenshot of WorkHQ - Agentic WorkflowsScreenshot of WorkHQ - Agentic Workflows - Dark ModeScreenshot of WorkHQ - AI Agent Studio - Dark ModeScreenshot of WorkHQ - Agentic Automation Dashboard - Dark Mode