TrustRadius

OpenText Content Suite Platform vs. XPERT Knowledge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Content Suite Platform
Score 9.0 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
XPERT Knowledge
Score 0.0 out of 10
N/A
N/A
$200
per month
Pricing
OpenText Content Suite PlatformXPERT Knowledge
Editions & Modules
No answers on this topic
Basic
$200
per month
Offerings
Pricing Offerings
OpenText Content Suite PlatformXPERT Knowledge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OpenText Content Suite PlatformXPERT Knowledge
Considered Both Products
OpenText Content Suite Platform
Jeff Zhao | TrustRadius Reviewer
Jeff Zhao
SAP P2P Functional Lead
Chose OpenText Content Suite Platform
In my opinion, OpenText Content Suite Platform provides more powerful product and highly integrated solutions more than OCR solution that Abbyy provides.
I think OpenText Content Suite Platform obviously provides stronger support and services that Abbyy support and services …
Shirleen Muraya | TrustRadius Reviewer
Shirleen Muraya
Branch Manager
Chose OpenText Content Suite Platform
OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting …
Verified User
Anonymous
Chose OpenText Content Suite Platform
OpenText Content Suite Platform replaced an existing Records Management solution and checked all of the boxes in regards to capabilities surrounding search, physical objects, long-term retention, and reporting capabilities.
Verified User
Anonymous
Chose OpenText Content Suite Platform
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this …
Verified User
Anonymous
Chose OpenText Content Suite Platform
OpenText Content Suite has been an amazing addition to our business thanks to its many features and capabilities. The fact that OpenText offers many versions makes its products competitive because there is so much we can accomplish with these products. Price wise, OpenText …
Verified User
Anonymous
Chose OpenText Content Suite Platform
OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also …
Neill Payne | TrustRadius Reviewer
Neill Payne
Project Manager
Chose OpenText Content Suite Platform
SharePoint is not very strong on records management as part of the base system. So after evaluation, it was found to not comply to all needs and therefore discarded. We also evaluated Afresco which is an opensource offering. The problem was that we could not find enough people …
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Chose OpenText Content Suite Platform
I also used Tridion while at AP. It's tougher to learn (HTML knowledge is very helpful), but it is a much more powerful CMS. Tridion allows for language variation, more customization and the embedding of HD video. OpenText was a legacy system of our internal site. Tridion was …
XPERT Knowledge

No answer on this topic

Features
OpenText Content Suite PlatformXPERT Knowledge
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OpenText Content Suite Platform
8.4
Ratings
4% above category average
XPERT Knowledge
-
Ratings
Content capture & imaging9.00 Ratings00 Ratings
File sync, storage & archiving9.00 Ratings00 Ratings
Document management9.00 Ratings00 Ratings
Records management8.00 Ratings00 Ratings
Content search & retrieval8.00 Ratings00 Ratings
Enterprise content collaboration9.00 Ratings00 Ratings
Content publishing & creation8.00 Ratings00 Ratings
Security, risk management & information governance8.00 Ratings00 Ratings
Contract lifecycle management8.00 Ratings00 Ratings
Automated workflows9.00 Ratings00 Ratings
Artificial intelligence7.00 Ratings00 Ratings
Mobile support9.00 Ratings00 Ratings
Integration8.00 Ratings00 Ratings
Best Alternatives
OpenText Content Suite PlatformXPERT Knowledge
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 8.8 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
MediaValet
MediaValet
Score 8.8 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText Content Suite PlatformXPERT Knowledge
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
OpenText Content Suite PlatformXPERT Knowledge
Likelihood to Recommend
Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer
Neill Payne
Project Manager
Read full review
No answers on this topic
Pros
  • ECM OpenText version is secure and easy to use
  • The different versions makes it easy to accomplish different tasks . We have more than three versions deployed in our company
  • The software is highly scalable
  • There are many customization options
  • The software is relatively affordable
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
The staff is comfortable with it and I doubt they'd change at this point.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
No answers on this topic
Usability
Strong for Core Content and Records Management
Effective for Non-Technical Users (with the right configuration)
Jeff Zhao | TrustRadius Reviewer
Jeff Zhao
SAP P2P Functional Lead
Read full review
No answers on this topic
Reliability and Availability
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
No answers on this topic
Performance
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
No answers on this topic
Support Rating
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer
Gabriel Krahn
ECM Consultant
Read full review
No answers on this topic
Implementation Rating
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
No answers on this topic
Alternatives Considered
OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting capabilities, physical objects, and searches are great.
Shirleen Muraya | TrustRadius Reviewer
Shirleen Muraya
Branch Manager
Read full review
No answers on this topic
Return on Investment
  • With OpenText Content Suite, we save time thanks to its features such as imaging
  • Mobile support is amazing and this makes working anywhere easy
  • Since it is very secure, we do not have to worry about content
  • The collaboration features make it even better by improving the user experience.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots