OpenText Core DNS Protection vs. Sophos UTM

If you already have Webroot AV, it makes sense to continue with the same vendor. It's pretty cheap compared to some solutions, so it might be the case that it's this or nothing, in which case this is a no brainer. If you are an MSP, this is an easy product to sell, and requires very little maintenance. you do need to monitor it but it runs itself most of the time. If you are a customer with >50 users, you should really be looking for a product that is a bit higher up the food chain

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UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

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• Enforcing organisational policies regarding internet usage, such as blocking access to certain types of websites (e.g., gambling, social networking, etc.)
• Prevent malware infections
• Protection from various phishing attempts

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• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

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• Integration with G-Suite, O365, Active Directory, SIS, etc.
• Increase the number of third-party integrations.
• It can be expensive to implement, depending on the size of the network.
• It does not offer additional features and options beyond basic protection.

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

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The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

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I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

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Webroot stacks right up with the top vendors in this tier. Priced right and MSP ready.

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I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

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• Much reduced time spent on malware issues at small business customers
• Slightly increased revenue as this fills a space that didn't used to exist in our stack
• Customers satisfaction went up due to the added ability to block certain content quickly and easily

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• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

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