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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Data Protector

    Score4.9 out of 10
    N/AOpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    Pricing
    OpenText Data ProtectorProgress ShareFile
    Editions & Modules
    No answers on this topic
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    Offerings
    Pricing Offerings
    OpenText Data ProtectorProgress ShareFile
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    OpenText Data ProtectorProgress ShareFile
    Considered Both Products
    OpenText
    No answer on this topic
    Progress ShareFile
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    98%
    Would buy again
    59 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    93%
    Implementation went as expected
    43 Answers
    Features
    OpenText Data ProtectorProgress ShareFile
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Data Protector and Progress ShareFile
    Feature
    OpenText Data Protector
    8.2
    10 Ratings
    2% below category average
    Progress ShareFile
    -
    Ratings
    Universal recovery7.86 Ratings00 Ratings
    Instant recovery7.78 Ratings00 Ratings
    Recovery verification9.04 Ratings00 Ratings
    Business application protection7.99 Ratings00 Ratings
    Multiple backup destinations8.89 Ratings00 Ratings
    Incremental backup identification8.04 Ratings00 Ratings
    Backup to the cloud7.75 Ratings00 Ratings
    Deduplication and file compression8.29 Ratings00 Ratings
    Snapshots8.45 Ratings00 Ratings
    Flexible deployment8.25 Ratings00 Ratings
    Management dashboard7.55 Ratings00 Ratings
    Platform support8.37 Ratings00 Ratings
    Retention options8.87 Ratings00 Ratings
    Encryption8.05 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of OpenText Data Protector and Progress ShareFile
    Feature
    OpenText Data Protector
    -
    Ratings
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    Versioning00 Ratings9.077 Ratings
    Video files00 Ratings8.857 Ratings
    Audio files00 Ratings9.153 Ratings
    Document collaboration00 Ratings9.082 Ratings
    Access control00 Ratings9.589 Ratings
    File search00 Ratings8.090 Ratings
    Device sync00 Ratings9.575 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of OpenText Data Protector and Progress ShareFile
    Feature
    OpenText Data Protector
    -
    Ratings
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    User and role management00 Ratings9.484 Ratings
    File organization00 Ratings9.490 Ratings
    Device management00 Ratings9.571 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of OpenText Data Protector and Progress ShareFile
    Feature
    OpenText Data Protector
    -
    Ratings
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    Performance00 Ratings9.287 Ratings
    Reliability00 Ratings8.990 Ratings
    Storage Reports00 Ratings8.373 Ratings
    Best Alternatives
    OpenText Data ProtectorProgress ShareFile
    Small Businesses
    BDRShield
    Score6.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Data ProtectorProgress ShareFile
    Likelihood to Recommend
    8.3
    (10 ratings)
    8.8
    (119 ratings)
    Likelihood to Renew
    8.4
    (6 ratings)
    9.1
    (8 ratings)
    Usability
    8.0
    (7 ratings)
    8.6
    (33 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (14 ratings)
    Support Rating
    6.7
    (7 ratings)
    1.0
    (14 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    9.1
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    6.6
    (2 ratings)
    Contract Terms and Pricing Model
    7.7
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    1.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    1.0
    (1 ratings)
    Professional Services
    7.5
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    OpenText Data ProtectorProgress ShareFile
    Likelihood to Recommend
    OpenText
    Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
    Incentivized
    Read full review
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Pros
    OpenText
    • It is very reliable on the server side to provide a trustworthy back end.
    • The install was simple and provided an easy way to install and backup Unix servers.
    • The support was always helpful and responded quickly.
    Incentivized
    Read full review
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Cons
    OpenText
    • Increase the range of support for new platforms.
    • Improve the attention of support cases in terms of speed of attention.
    • Keep me better informed of the latest solution updates.
    Incentivized
    Read full review
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
    Incentivized
    Read full review
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Usability
    OpenText
    Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
    Incentivized
    Read full review
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Performance
    OpenText
    The Reporting-Server and the Reports depend on the settings.
    Incentivized
    Read full review
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Support Rating
    OpenText
    It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
    Incentivized
    Read full review
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    Pick one person to help you through the process.
    Incentivized
    Read full review
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Alternatives Considered
    OpenText
    When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
    Incentivized
    Read full review
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenText
    Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Scalability
    OpenText
    We use the tool in different installations and combinations of functions and hardware.
    Incentivized
    Read full review
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Professional Services
    OpenText
    The professional services had some details of low promptness in the attention of cases.
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Return on Investment
    OpenText
    • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
    Incentivized
    Read full review
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    ScreenShots

    OpenText Data Protector Screenshots

    Screenshot of Reporting Dashboard

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature