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OpenText Data Protector vs. VMware Site Recovery Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Data Protector

    Score4.9 out of 10
    N/AOpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A

    VMware SRM

    Score9 out of 10
    N/AVMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.N/A
    Pricing
    OpenText Data ProtectorVMware SRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Data ProtectorVMware SRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Data ProtectorVMware SRM
    Considered Both Products
    OpenText
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    OpenText Data ProtectorVMware SRM
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Data Protector and VMware Site Recovery Manager
    Feature
    OpenText Data Protector
    8.2
    10 Ratings
    2% below category average
    VMware Site Recovery Manager
    -
    Ratings
    Universal recovery7.86 Ratings00 Ratings
    Instant recovery7.78 Ratings00 Ratings
    Recovery verification9.04 Ratings00 Ratings
    Business application protection7.99 Ratings00 Ratings
    Multiple backup destinations8.89 Ratings00 Ratings
    Incremental backup identification8.04 Ratings00 Ratings
    Backup to the cloud7.75 Ratings00 Ratings
    Deduplication and file compression8.29 Ratings00 Ratings
    Snapshots8.45 Ratings00 Ratings
    Flexible deployment8.25 Ratings00 Ratings
    Management dashboard7.55 Ratings00 Ratings
    Platform support8.37 Ratings00 Ratings
    Retention options8.87 Ratings00 Ratings
    Encryption8.05 Ratings00 Ratings
    Best Alternatives
    OpenText Data ProtectorVMware SRM
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    Score8.6 out of 10
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    Enterprises
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    Score8.6 out of 10
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    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Data ProtectorVMware SRM
    Likelihood to Recommend
    8.3
    (10 ratings)
    7.3
    (7 ratings)
    Likelihood to Renew
    8.4
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (7 ratings)
    9.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.7
    (7 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.7
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.5
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Data ProtectorVMware SRM
    Likelihood to Recommend
    OpenText
    Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
    Incentivized
    Read full review
    VMware by Broadcom
    It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very reliable on the server side to provide a trustworthy back end.
    • The install was simple and provided an easy way to install and backup Unix servers.
    • The support was always helpful and responded quickly.
    Incentivized
    Read full review
    VMware by Broadcom
    • Easy configuration and setup.
    • Testing of a particular VM or datastore with several VMs is easy.
    • Auto configuration of IPs makes the process even easier.
    Incentivized
    Read full review
    Cons
    OpenText
    • Increase the range of support for new platforms.
    • Improve the attention of support cases in terms of speed of attention.
    • Keep me better informed of the latest solution updates.
    Incentivized
    Read full review
    VMware by Broadcom
    • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
    • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
    • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
    • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
    • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
    • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
    Read full review
    Likelihood to Renew
    OpenText
    It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
    Incentivized
    Read full review
    VMware by Broadcom
    - easy to set up - easy to protect critical servers in case of disaster
    Incentivized
    Read full review
    Usability
    OpenText
    Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
    Incentivized
    Read full review
    VMware by Broadcom
    VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
    Incentivized
    Read full review
    Performance
    OpenText
    The Reporting-Server and the Reports depend on the settings.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Support Rating
    OpenText
    It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
    Incentivized
    Read full review
    VMware by Broadcom
    Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    Pick one person to help you through the process.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Alternatives Considered
    OpenText
    When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
    Incentivized
    Read full review
    VMware by Broadcom
    Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenText
    Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Scalability
    OpenText
    We use the tool in different installations and combinations of functions and hardware.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Professional Services
    OpenText
    The professional services had some details of low promptness in the attention of cases.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Return on Investment
    OpenText
    • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
    Incentivized
    Read full review
    VMware by Broadcom
    • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
    • We've been only running for 4 months and haven't had to use SRM.
    Incentivized
    Read full review
    ScreenShots

    OpenText Data Protector Screenshots

    Screenshot of Reporting Dashboard