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OpenText Documentum vs. Self Service Reset Password Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A

    Self Service Reset Password Management

    Score9.4 out of 10
    N/AThe Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.N/A
    Pricing
    OpenText DocumentumSelf Service Reset Password Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText DocumentumSelf Service Reset Password Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpenText DocumentumSelf Service Reset Password Management
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Documentum and Self Service Reset Password Management
    Feature
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Self Service Reset Password Management
    -
    Ratings
    Content capture & imaging10.07 Ratings00 Ratings
    File sync, storage & archiving9.07 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management9.07 Ratings00 Ratings
    Content search & retrieval9.07 Ratings00 Ratings
    Enterprise content collaboration9.07 Ratings00 Ratings
    Content publishing & creation9.07 Ratings00 Ratings
    Security, risk management & information governance10.07 Ratings00 Ratings
    Contract lifecycle management9.07 Ratings00 Ratings
    Automated workflows9.03 Ratings00 Ratings
    Artificial intelligence9.03 Ratings00 Ratings
    Mobile support9.03 Ratings00 Ratings
    Integration10.03 Ratings00 Ratings
    Best Alternatives
    OpenText DocumentumSelf Service Reset Password Management
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    Score9.3 out of 10
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    Score8.2 out of 10
    Medium-sized Companies
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    Score7.7 out of 10
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    Score9.1 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText DocumentumSelf Service Reset Password Management
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText DocumentumSelf Service Reset Password Management
    Likelihood to Recommend
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
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    Tools4ever
    It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
    Incentivized
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    Pros
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
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    Tools4ever
    • It provides ease of use in assisting end users with login issues.
    • Provides self-service when passwords or account assistance is needed.
    Incentivized
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    Cons
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Tools4ever
    • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
    • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
    Incentivized
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    Likelihood to Renew
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Tools4ever
    No answers on this topic
    Support Rating
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
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    Tools4ever
    No answers on this topic
    Alternatives Considered
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
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    Tools4ever
    There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
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    Tools4ever
    • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
    • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
    Incentivized
    Read full review
    ScreenShots