What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Project Insight

My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
Clay Horste | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Project Insight
4.3
Task Management
OpenText Hightail
8.3
Project Insight
6.0
Scheduling
OpenText Hightail
7.6
Project Insight
2.0
Workflow Automation
OpenText Hightail
8.0
Project Insight
8.0
Mobile Access
OpenText Hightail
7.9
Project Insight
Search
OpenText Hightail
9.2
Project Insight
Visual planning tools
OpenText Hightail
8.9
Project Insight
Resource Management
OpenText Hightail
Project Insight
3.0
Gantt Charts
OpenText Hightail
Project Insight
7.0
Team Collaboration
OpenText Hightail
Project Insight
4.0
Support for Agile Methodology
OpenText Hightail
Project Insight
3.0
Support for Waterfall Methodology
OpenText Hightail
Project Insight
4.0
Document Management
OpenText Hightail
Project Insight
1.0
Email integration
OpenText Hightail
Project Insight
7.0
Timesheet Tracking
OpenText Hightail
Project Insight
2.0
Change request and Case Management
OpenText Hightail
Project Insight
5.0

Communication

OpenText Hightail
7.8
Project Insight
Notifications
OpenText Hightail
8.0
Project Insight
Discussions
OpenText Hightail
8.4
Project Insight
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Project Insight
Integrates with Outlook
OpenText Hightail
7.6
Project Insight

File Sharing & Management

OpenText Hightail
8.5
Project Insight
Versioning
OpenText Hightail
7.9
Project Insight
Video files
OpenText Hightail
9.3
Project Insight
Audio files
OpenText Hightail
9.3
Project Insight
Document collaboration
OpenText Hightail
9.7
Project Insight
Access control
OpenText Hightail
8.3
Project Insight
Advanced security features
OpenText Hightail
9.1
Project Insight
Integrates with Google Drive
OpenText Hightail
6.8
Project Insight
Device sync
OpenText Hightail
8.0
Project Insight

Professional Services Automation

OpenText Hightail
Project Insight
5.0
Project & financial reporting
OpenText Hightail
Project Insight
5.0
Integration with accounting software
OpenText Hightail
Project Insight
5.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Project Insight

  • History tracking for any changes made to data.
  • Tracks all milestones and retains records for lifetime of account.
  • Easy extracting for reporting purposes.
Christy Reichenberger | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Project Insight

  • Not a good fit for all types of projects
  • Very Complex
Clay Horste | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Project Insight

Project Insight 4.0
Based on 1 answer
I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
Clay Horste | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Project Insight

  • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
  • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
  • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
Clay Horste | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Project Insight

  • Reduction in costs on materials (i.e. - paper documentation)
  • Improved efficiency given that our field members need to report back on an hourly basis
  • Web based platform allows anyone access to the same information
Christy Reichenberger | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Project Insight

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Project Insight Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Project Insight
4.0

Support Rating

OpenText Hightail
Project Insight
4.0

Add comparison