What users are saying about
2 Ratings
11 Ratings
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Score 9 out of 100
2 Ratings
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Score 4.2 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Scoro

Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Scoro
6.9
Task Management
OpenText Hightail
8.2
Scoro
7.1
Scheduling
OpenText Hightail
7.6
Scoro
8.0
Workflow Automation
OpenText Hightail
8.0
Scoro
Mobile Access
OpenText Hightail
7.9
Scoro
6.1
Search
OpenText Hightail
9.2
Scoro
Visual planning tools
OpenText Hightail
8.9
Scoro
Resource Management
OpenText Hightail
Scoro
7.0
Team Collaboration
OpenText Hightail
Scoro
7.1
Document Management
OpenText Hightail
Scoro
7.1
Email integration
OpenText Hightail
Scoro
8.0
Timesheet Tracking
OpenText Hightail
Scoro
7.0
Change request and Case Management
OpenText Hightail
Scoro
6.0
Budget and Expense Management
OpenText Hightail
Scoro
6.1

Communication

OpenText Hightail
7.8
Scoro
Notifications
OpenText Hightail
8.0
Scoro
Discussions
OpenText Hightail
8.4
Scoro
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Scoro
Integrates with Outlook
OpenText Hightail
7.6
Scoro

File Sharing & Management

OpenText Hightail
8.6
Scoro
Versioning
OpenText Hightail
7.9
Scoro
Video files
OpenText Hightail
9.3
Scoro
Audio files
OpenText Hightail
9.3
Scoro
Document collaboration
OpenText Hightail
9.7
Scoro
Access control
OpenText Hightail
8.3
Scoro
Advanced security features
OpenText Hightail
9.1
Scoro
Integrates with Google Drive
OpenText Hightail
6.8
Scoro
Device sync
OpenText Hightail
8.0
Scoro

Professional Services Automation

OpenText Hightail
Scoro
4.8
Quotes/estimates
OpenText Hightail
Scoro
5.0
Invoicing
OpenText Hightail
Scoro
6.1
Project & financial reporting
OpenText Hightail
Scoro
6.1
Integration with accounting software
OpenText Hightail
Scoro
2.2

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Scoro

  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
Uku Sööt | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Scoro

  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Patrick Stephens | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Scoro

We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
Uku Sööt | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Scoro

  • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
  • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
Patrick Stephens | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Scoro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Scoro Editions & Modules

Edition
Essential$261
Work hub$371
UltimateContact us for pricing
Sales Hub$373
  1. per user
  2. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Scoro
4.2

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