What users are saying about
6 Ratings
11 Ratings
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Score 9 out of 100
6 Ratings
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Score 5.2 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Taskworld

I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Taskworld
7.2
Task Management
OpenText Hightail
8.2
Taskworld
8.5
Scheduling
OpenText Hightail
7.6
Taskworld
9.0
Workflow Automation
OpenText Hightail
8.0
Taskworld
8.0
Mobile Access
OpenText Hightail
7.9
Taskworld
7.0
Search
OpenText Hightail
9.2
Taskworld
Visual planning tools
OpenText Hightail
8.9
Taskworld
Resource Management
OpenText Hightail
Taskworld
7.0
Team Collaboration
OpenText Hightail
Taskworld
9.0
Support for Agile Methodology
OpenText Hightail
Taskworld
6.0
Support for Waterfall Methodology
OpenText Hightail
Taskworld
5.0
Document Management
OpenText Hightail
Taskworld
5.0
Email integration
OpenText Hightail
Taskworld
7.0
Timesheet Tracking
OpenText Hightail
Taskworld
8.0
Change request and Case Management
OpenText Hightail
Taskworld
7.0

Communication

OpenText Hightail
7.8
Taskworld
Notifications
OpenText Hightail
8.0
Taskworld
Discussions
OpenText Hightail
8.4
Taskworld
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Taskworld
Integrates with Outlook
OpenText Hightail
7.6
Taskworld

File Sharing & Management

OpenText Hightail
8.5
Taskworld
Versioning
OpenText Hightail
7.9
Taskworld
Video files
OpenText Hightail
9.3
Taskworld
Audio files
OpenText Hightail
9.3
Taskworld
Document collaboration
OpenText Hightail
9.7
Taskworld
Access control
OpenText Hightail
8.3
Taskworld
Advanced security features
OpenText Hightail
9.1
Taskworld
Integrates with Google Drive
OpenText Hightail
6.8
Taskworld
Device sync
OpenText Hightail
8.0
Taskworld

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Taskworld

  • Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked.
  • Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress.
Anonymous | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Taskworld

  • Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up.
  • We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation.
  • Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts.
Anonymous | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Taskworld

Taskworld 4.0
Based on 2 answers
I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Taskworld

We used Basecamp very briefly before switching over to Taskworld. Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Taskworld

  • Efficient task assigning and management
  • No stories left behind! It's too easy to track what's been worked on.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Taskworld

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Taskworld Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Taskworld
5.0

Support Rating

OpenText Hightail
Taskworld
4.0

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