OpenText Hightail vs. Taskworld

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Hightail
Score 9.3 out of 10
N/A
OpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.
$0
100MB per file upload
Taskworld
Score 9.9 out of 10
N/A
Taskworld is a project management solution built around task management and collaboration capabilities.
$8
per month per user
Pricing
OpenText HightailTaskworld
Editions & Modules
Lite
$0
100MB per file upload
Pro
$15
per user, per month
Teams
$30
per user/per month
Business
Custom
per user, per month
Free
$0
Premium
$8
per month per user
Business
$15
per month per user
Offerings
Pricing Offerings
OpenText HightailTaskworld
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.Plans are billed annually.
More Pricing Information
Features
OpenText HightailTaskworld
Project Management
Comparison of Project Management features of Product A and Product B
OpenText Hightail
-
Ratings
Taskworld
7.4
2 Ratings
2% below category average
Task Management00 Ratings8.82 Ratings
Resource Management00 Ratings7.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Team Collaboration00 Ratings9.22 Ratings
Support for Agile Methodology00 Ratings6.92 Ratings
Support for Waterfall Methodology00 Ratings5.01 Ratings
Document Management00 Ratings5.52 Ratings
Email integration00 Ratings7.01 Ratings
Mobile Access00 Ratings7.52 Ratings
Timesheet Tracking00 Ratings8.01 Ratings
Change request and Case Management00 Ratings7.01 Ratings
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OpenText HightailTaskworld
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Score 9.1 out of 10
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Score 8.3 out of 10
Medium-sized Companies

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Enterprises

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Quickbase
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Score 9.2 out of 10
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User Ratings
OpenText HightailTaskworld
Likelihood to Recommend
9.0
(8 ratings)
5.7
(2 ratings)
Support Rating
-
(0 ratings)
4.7
(2 ratings)
User Testimonials
OpenText HightailTaskworld
Likelihood to Recommend
OpenText
Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
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Taskworld Inc.
I don't know anything about pricing, but if Taskworld were an inexpensive choice I would say it works fairly well for small to mid-sized companies with complex workflows. It's great for managing tasks that move through multiple-stage pipelines that aren't necessarily linear. However, depending on the price it's not worth the spend for all the technical difficulties it brought. Our company was relatively small (60 employees) and yet we constantly faced "server issues" and bugs and even software-wide crashes that seriously impacted our ability to do business. If you choose to go with Taskworld, be sure you have a solid disaster-management plan in place just in case, because chances are you'll experience bugs on a weekly basis
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Pros
OpenText
  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
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Taskworld Inc.
  • Task Management - It's super easy to track progress on Taskworld. If your team keeps up with it, you'll never wonder where in the project someone is, because it's marked.
  • Project checklists - Having these to organize out smaller portions of the tasks makes everything so much easier and helps keep track of progress.
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Cons
OpenText
  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
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Taskworld Inc.
  • Taskworld crashed ALL THE TIME. It was so frustrating. You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down. We lost at least 3 individual business days due to Taskworld acting up.
  • We often requested features and bug fixes that took forever to be resolved. Taskworld staff was responsive, but issues took too long to resolve. As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation.
  • Small glitches were frequent and obnoxious. We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended. There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all. It was a nightmare of death by a thousand cuts.
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Support Rating
OpenText
No answers on this topic
Taskworld Inc.
I can't say too much about the support we've gotten from Taskworld, because we haven't needed it. There haven't been any issues we've to have to reach out about because it works too well. Given the quality of the application, I'm sure the quality of the support follows.
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Alternatives Considered
OpenText
Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
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Taskworld Inc.
We used Basecamp very briefly before switching over to Taskworld. Basecamp wasn't nearly as dynamic as Taskworld and served more as a static archive than an active workflow software.
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Return on Investment
OpenText
  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
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Taskworld Inc.
  • Efficient task assigning and management
  • No stories left behind! It's too easy to track what's been worked on.
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ScreenShots

OpenText Hightail Screenshots

Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.