What users are saying about
16 Ratings
16 Ratings
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Score 7.2 out of 100
8 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

TIBCO iProcess

iProcess is a perfect BPM tool that has been able to solve complex business problems and situations, but with time newer and easier to use tools have also been developed by competing companies and thus this tool needs to evolve with the competition. Newer and more easy to use tools are also available from TIBCO as well such as AMX BPM.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenText MBPM
6.9
TIBCO iProcess
7.7
Dashboards
OpenText MBPM
7.8
TIBCO iProcess
9.0
Standard reports
OpenText MBPM
9.0
TIBCO iProcess
7.0
Custom reports
OpenText MBPM
4.0
TIBCO iProcess
7.0

Process Engine

OpenText MBPM
7.3
TIBCO iProcess
8.4
Process designer
OpenText MBPM
8.2
TIBCO iProcess
9.0
Process simulation
OpenText MBPM
7.2
TIBCO iProcess
9.0
Business rules engine
OpenText MBPM
9.0
TIBCO iProcess
8.0
SOA support
OpenText MBPM
6.0
TIBCO iProcess
9.0
Process player
OpenText MBPM
7.0
TIBCO iProcess
8.0
Support for modeling languages
OpenText MBPM
8.0
TIBCO iProcess
7.0
Form builder
OpenText MBPM
6.8
TIBCO iProcess
8.0
Model execution
OpenText MBPM
6.2
TIBCO iProcess
9.0

Collaboration

OpenText MBPM
7.5
TIBCO iProcess
Social collaboration tools
OpenText MBPM
7.5
TIBCO iProcess

Content Management Capabilties

OpenText MBPM
6.0
TIBCO iProcess
Content management
OpenText MBPM
6.0
TIBCO iProcess

Pros

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

TIBCO iProcess

  • Performance. TIBCO iProcess is the most performant BPM I've even seen.
  • Manage large workloads. It can handle tens of thousands users and groups, hundreds of thousand or million live cases.
  • It can also manage very large and complex process definitions.
  • Very stable, once you get your business process up and running it is very stable.
Juan Francisco Tavira | TrustRadius Reviewer

Cons

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

TIBCO iProcess

  • It is complex to use.
  • The official support for the tool is not available anymore through TIBCO.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

TIBCO iProcess

TIBCO iProcess 8.0
Based on 1 answer
No answer on this topic is available.

Usability

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

TIBCO iProcess

TIBCO iProcess 8.0
Based on 1 answer
It integrates all the BPM principles along with the great user interface and independent modules and engines.All the modules are separate and stand alone and thus provides easier understanding and ease of support.
Anonymous | TrustRadius Reviewer

Support Rating

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

TIBCO iProcess

TIBCO iProcess 7.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

TIBCO iProcess

iProcess is a previous generation product, it lacks OSGi and cloud so it is seen as "old". Due to this, it is difficult to choose new installations. All other options seem shiny in comparison. But regarding performance and stability, it is still unsurpassed.
Juan Francisco Tavira | TrustRadius Reviewer

Return on Investment

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

TIBCO iProcess

  • Numbers are difficult to crunch, the best impact is that you always know the status of a single business case and the system runs fast and smoothly; your users will forget what waiting is.
  • Case tracking is perfectly accurate, having that you can extract statistical data and predict and optimize your business very accurately.
  • TIBCO iProcess administrators must be quite skilled; that increases your overall costs so the ROI will be delayed a bit.
Juan Francisco Tavira | TrustRadius Reviewer

Pricing Details

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO iProcess

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText MBPM
7.2
TIBCO iProcess
8.0

Likelihood to Renew

OpenText MBPM
8.0
TIBCO iProcess
8.0

Usability

OpenText MBPM
9.0
TIBCO iProcess
8.0

Support Rating

OpenText MBPM
10.0
TIBCO iProcess
7.0

Implementation Rating

OpenText MBPM
10.0
TIBCO iProcess

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