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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Vibe

    Score6 out of 10
    N/AOpenText Vibe (formerly Micro Focus Vibe) is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015.N/A

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    OpenText VibeZoho Cliq
    Editions & Modules
    No answers on this topic
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    OpenText VibeZoho Cliq
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    OpenText VibeZoho Cliq
    Considered Both Products
    OpenText
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText VibeZoho Cliq
    Project Management
    Comparison of Project Management features of OpenText Vibe and Zoho Cliq
    Feature
    OpenText Vibe
    -
    Ratings
    Zoho Cliq
    8.4
    6 Ratings
    9% above category average
    Task Management00 Ratings8.55 Ratings
    Scheduling00 Ratings8.75 Ratings
    Workflow Automation00 Ratings7.54 Ratings
    Mobile Access00 Ratings8.75 Ratings
    Search00 Ratings8.75 Ratings
    Communication
    Comparison of Communication features of OpenText Vibe and Zoho Cliq
    Feature
    OpenText Vibe
    -
    Ratings
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Chat00 Ratings10.06 Ratings
    Notifications00 Ratings8.76 Ratings
    Discussions00 Ratings9.06 Ratings
    Surveys00 Ratings8.03 Ratings
    Internal knowledgebase00 Ratings9.04 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of OpenText Vibe and Zoho Cliq
    Feature
    OpenText Vibe
    -
    Ratings
    Zoho Cliq
    9.1
    6 Ratings
    13% above category average
    Video files00 Ratings9.66 Ratings
    Audio files00 Ratings8.36 Ratings
    Access control00 Ratings9.06 Ratings
    Advanced security features00 Ratings9.36 Ratings
    Device sync00 Ratings9.36 Ratings
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    OpenText VibeZoho Cliq
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    HCL Connections
    Score9 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText VibeZoho Cliq
    Likelihood to Recommend
    6.5
    (7 ratings)
    8.7
    (9 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    10.0
    (3 ratings)
    Usability
    5.0
    (1 ratings)
    8.7
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OpenText VibeZoho Cliq
    Likelihood to Recommend
    OpenText
    I think Micro Focus Vibe is very well suited for organizations that work in a team collaboration front and have to share documents. I think this really shines in organizations that have a standard set of information that gets lost in the sauce because of the sheer amount of people in an organization. In this case, the Wiki is very helpful in this setting. I wouldn't quite recommend this site for video production houses unless you are patient enough to correlate your needs to the many many features available through Vibe...because it all boils down to patience.
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    OpenText
    • Novell Vibe connects GroupWise mail with Vibe natively which means you can access Vibe from within the mail product.
    • Once forms and workflows are set up, the access structure on who sees what or not is very effective.
    • You can use Novell Vibe as your main intranet with everything from wiki's, blogging and more fully automated and still in synch with your internal organisational structure.
    • After playing with it for a while i found that through jsp it is highly configurable.
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    OpenText
    • The most pressing improvement is in printing. In speaking with Novell techs Vibe was designed as a web tool, no paper necessary. However in the real world our folks love their paper printouts. Vibe utilizes views for various functions. A print view that's easily configured would be an awesome upgrade.
    • Customized in JSP. Vibe is completely customized using JSP. I don't know it. I'm not a programmer. I can work things out, but programming isn't my forte.
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
    Incentivized
    Read full review
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    OpenText
    At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
    Read full review
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    Online Training
    OpenText
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.
    Read full review
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    The main alternatives were Sharepoint or creating a custom Drupal install. Sharepoint was too expensive and didn't fit into our Novell environment. The Drupal solution we found was beyond our technical ability.
    Incentivized
    Read full review
    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Scalability
    OpenText
    No answers on this topic
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Novell Vibe has increased employee efficiency by providing a central file repository for our team.
    • Novell Vibe has increased our customer service capabilities by allowing our team to track customer projects and support issues more effectively.
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
    Read full review
    ScreenShots

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices