OpenText WEM vs. Searchspring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText WEM
Score 9.0 out of 10
N/A
OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.N/A
Searchspring
Score 9.0 out of 10
N/A
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.
$599
per month
Pricing
OpenText WEMSearchspring
Editions & Modules
No answers on this topic
Essential
$599.00
per month
Advanced
$799.00
per month
Expert
$999.00
per month
Offerings
Pricing Offerings
OpenText WEMSearchspring
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText WEMSearchspring
Features
OpenText WEMSearchspring
Security
Comparison of Security features of Product A and Product B
OpenText WEM
8.5
2 Ratings
4% above category average
Searchspring
-
Ratings
Role-based user permissions8.52 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
OpenText WEM
8.2
2 Ratings
6% above category average
Searchspring
-
Ratings
API8.52 Ratings00 Ratings
Internationalization / multi-language8.01 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
OpenText WEM
7.9
2 Ratings
1% above category average
Searchspring
-
Ratings
WYSIWYG editor7.42 Ratings00 Ratings
Code quality / cleanliness8.02 Ratings00 Ratings
Admin section8.02 Ratings00 Ratings
Page templates7.52 Ratings00 Ratings
Library of website themes8.52 Ratings00 Ratings
Mobile optimization / responsive design7.52 Ratings00 Ratings
Publishing workflow8.02 Ratings00 Ratings
Form generator8.52 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
OpenText WEM
8.6
2 Ratings
14% above category average
Searchspring
-
Ratings
Content taxonomy8.52 Ratings00 Ratings
SEO support7.42 Ratings00 Ratings
Bulk management9.02 Ratings00 Ratings
Availability / breadth of extensions9.02 Ratings00 Ratings
Community / comment management9.02 Ratings00 Ratings
Best Alternatives
OpenText WEMSearchspring
Small Businesses
ManageWP
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Score 10.0 out of 10
Yext
Yext
Score 7.9 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Guru
Guru
Score 9.6 out of 10
Enterprises
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Score 9.0 out of 10
Guru
Guru
Score 9.6 out of 10
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User Ratings
OpenText WEMSearchspring
Likelihood to Recommend
9.0
(2 ratings)
9.0
(4 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
OpenText WEMSearchspring
Likelihood to Recommend
OpenText
Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
Read full review
Searchspring
Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
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Pros
OpenText
  • Easier management of websites.
  • Integrates well with Portal to deliver news, working like a blog.
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Searchspring
  • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
  • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
  • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
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Cons
OpenText
  • It's unable to connect user accounts so that accounts are set and utilize a single sign-in.
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Searchspring
  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
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Support Rating
OpenText
No answers on this topic
Searchspring
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
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Alternatives Considered
OpenText
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
messaging, and regular competitor benchmarking. 2. Enables lead generation through
high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
client regularly for project review meetings and feedback on engagement
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Searchspring
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
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Return on Investment
OpenText
  • Improved online engagement.
  • Speeds up our digital transformation my the day.
  • Modernizing our web content management system.
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Searchspring
  • Increased our site search speed.
  • Increased conversion rate.
  • Increase in sales by boosting best sellers and relevant items throughout the year.
Read full review
ScreenShots

Searchspring Screenshots

Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.