TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText XM Fax

    Score10 out of 10
    Small Businesses (1-50 employees)
    XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A

    pdfFiller

    Score9 out of 10
    N/ApdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.

    $20

    per month (for an individual user)

    Pricing
    OpenText XM FaxpdfFiller
    Editions & Modules
    No answers on this topic
    Basic for Enterprise
    $8
    per month (annual commitment) per user (minimum 20 users)
    Premium for Enterprise
    $10
    per month (annual commitment) per user (minimum 10 users)
    Basic
    $20
    per month single user
    Plus
    $30
    per month single user
    Premium
    $40
    per month single user
    Offerings
    Pricing Offerings
    OpenText XM FaxpdfFiller
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Up to a 70% discount on individual plans for annual billing.
    More Pricing Information
    Community Pulse
    OpenText XM FaxpdfFiller
    Considered Both Products
    OpenText
    No answer on this topic
    airSlate, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    44 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    41 Answers
    Best Alternatives
    OpenText XM FaxpdfFiller
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText XM FaxpdfFiller
    Likelihood to Recommend
    10.0
    (9 ratings)
    9.1
    (52 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (25 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (29 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    OpenText XM FaxpdfFiller
    Likelihood to Recommend
    OpenText
    XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
    Incentivized
    Read full review
    airSlate, Inc
    I chose to hit #9. I believe we all have abilities to broaden our needs so for the majority you may end up thinking this is a 10 if having used comparison tools or remembering those times when a certain "other" signature and document completion tool didn't go as planned or seemed less familiar. I will always welcome the clients and professionals who need my response to send their documents to me for PDF filling. On the random flip when I have to have communication rapidly flow on the go in a last minute piece of time, these people will receive my PDF™ items. And if tips and tools are necessary, they are rather easily placed where they can be worked out by anyone.
    Incentivized
    Read full review
    Pros
    OpenText
    • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
    • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
    • XM Fax provided onsite sales support for sales and technical training.
    Incentivized
    Read full review
    airSlate, Inc
    • Create and edit forms with ease.
    • Send forms out for signature and field completion to clients, vendors, and employees.
    • Saved us a ton of time and space around the office, since we have been able to eliminate the fax machine and scanner.
    Incentivized
    Read full review
    Cons
    OpenText
    • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
    Read full review
    airSlate, Inc
    • multiple users can not login at the same time. When the 2nd user login to the same account, it will logged out the 1st user automatically.
    • For using advanced features of this software users need to pay a lot. It's very expensive.
    • Unavailability of task manager. It can help users to add their tasks on the dashboard itself and give reminders of those tasks.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    airSlate, Inc
    I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    airSlate, Inc
    I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    airSlate, Inc
    If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    airSlate, Inc
    When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
    Read full review
    airSlate, Inc
    I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • I m not sure on pricing or how XMedius is pricing solutions now
    • Cloud-based / vs On-Prem I think my vote always goes for on Prem
    • ROI (not my field)
    Read full review
    airSlate, Inc
    • not traveling with a printer
    • able to do work a lot faster
    • documents always look very professional
    • all the paperwork i need to fill out is typed, not handwritten into forms which looks much more professional. Almost as if I had an assistant to type out my documents
    • I love the fact that I can make an edit to an existing PDF. I dont have to go back and forth and ask for editable copies of word documents, etc.
    Incentivized
    Read full review
    ScreenShots

    OpenText XM Fax Screenshots

    Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).

    pdfFiller Screenshots

    Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures