What users are saying about
1 Ratings
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Top Rated
1889 Ratings
1 Ratings
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Score 10 out of 100

Skype

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Top Rated
1889 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

OpenVoice

OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
Anonymous | TrustRadius Reviewer

Skype

Skype is well suited for small offices, interaction with home-based employees, multi-country audio meetings (assuming there is a universal language), one-on-one coaching, or performance appraisal. Low customer assistance center using foreign numbers.It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
Ricardo G Lopes | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

OpenVoice
Skype
7.7
High quality audio
OpenVoice
Skype
8.3
High quality video
OpenVoice
Skype
8.0
Low bandwidth requirements
OpenVoice
Skype
6.7
Mobile support
OpenVoice
Skype
7.8

Screen Sharing

OpenVoice
Skype
8.0
Desktop sharing
OpenVoice
Skype
8.5
Whiteboards
OpenVoice
Skype
7.5

Online Meetings / Events

OpenVoice
Skype
7.6
Calendar integration
OpenVoice
Skype
7.5
Meeting initiation
OpenVoice
Skype
7.8
Integrates with social media
OpenVoice
Skype
6.9
Record meetings / events
OpenVoice
Skype
8.0
Slideshows
OpenVoice
Skype
7.7

Online Events Collaboration

OpenVoice
Skype
8.2
Live chat
OpenVoice
Skype
8.5
Audience polling
OpenVoice
Skype
7.9
Q&A
OpenVoice
Skype
8.2

Online Events Security

OpenVoice
Skype
7.4
User authentication
OpenVoice
Skype
8.0
Participant roles & permissions
OpenVoice
Skype
7.3
Confidential attendee list
OpenVoice
Skype
6.9

Pros

OpenVoice

  • Simple dial-in instructions.
  • Multiple number choices to call in with.
  • Recording!
  • Web portal to control the call.
  • Simple billing.
Anonymous | TrustRadius Reviewer

Skype

  • Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
  • It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
  • Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
Ho'omana Nathan Horton | TrustRadius Reviewer

Cons

OpenVoice

  • No built-in video options.
Anonymous | TrustRadius Reviewer

Skype

  • I find the new interface of Skype very unintuitive compared to previous versions. Every time I am talking with someone I end up clicking on icons until I find the chat area or the screen sharing option.
  • In newer versions of Skype, I've had many issues with audio feedback being slow or interrupted, despite the fact that I have high speed internet. This is extremely annoying if you are trying to discuss difficult and complex topics.
  • Sometimes the video option randomly doesn't work, and I also find it difficult to add people to your Skype phonebook if you don't know their exact Skype username.
Maike Holthuijzen | TrustRadius Reviewer

Likelihood to Renew

OpenVoice

No score
No answers yet
No answers on this topic

Skype

Skype 9.3
Based on 5 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar | TrustRadius Reviewer

Usability

OpenVoice

No score
No answers yet
No answers on this topic

Skype

Skype 9.0
Based on 2 answers
Because it's reliable, cheap and requires a low bandwidth during voice and video calling.
sohail ahmed | TrustRadius Reviewer

Support Rating

OpenVoice

OpenVoice 8.0
Based on 2 answers
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
Anonymous | TrustRadius Reviewer

Skype

Skype 7.4
Based on 46 answers
When I have been faced with a specific issue, in most cases, I instantly was able to find the solution in an online FAQ. Also, on Skype I always witness new updates and bug fixes on a regular basis. Still, it is always something wrong with specific details like duplicate text messages or software over installing. As for me, it could be fewer mistakes when we are talking about Microsoft.
Yurii Aliabiev | TrustRadius Reviewer

Implementation Rating

OpenVoice

No score
No answers yet
No answers on this topic

Skype

Skype 10.0
Based on 2 answers
No, It was implemented by third party
sohail ahmed | TrustRadius Reviewer

Alternatives Considered

OpenVoice

OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
Anonymous | TrustRadius Reviewer

Skype

Slack, WebEx, and Google Hangouts. Skype is not as fancy as Slack or WebEx, and not as international or widespread as Google Hangouts, however. As I've stated, it really shines in our closed environment and isolated domain. The truth is we have been using a Windows-only domain on our isolated environment and Skype fits very nicely into that. The simple integration into our current setup was easy and fast.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenVoice

  • The built-in recording feature allows us to post recordings of conference calls with ease.
  • Attendance to OpenVoice calls have been positive.
Anonymous | TrustRadius Reviewer

Skype

  • My department does not use Skype in a way that would be seen as generating a return on investment but for what the product does it is a good value.
  • It really closes the distance gap in working with offices that are far away. Conference calls can be so soul crushing, this is a much better option.
  • The only negative impact is that it is not the only video conferencing tool that I use. Given that it is not as strong of a multi user platform I can't say that it may cover every need that every office would have.
Jason Hartigan | TrustRadius Reviewer

Pricing Details

OpenVoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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