TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle BPM Suite

    Score8.5 out of 10
    N/AThe Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    Oracle BPM SuitePagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Oracle BPM SuitePagerDuty
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Oracle BPM SuitePagerDuty
    Considered Both Products
    Oracle
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    110 Answers
    Features
    Oracle BPM SuitePagerDuty
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle BPM Suite and PagerDuty
    Feature
    Oracle BPM Suite
    6.0
    5 Ratings
    25% below category average
    PagerDuty
    -
    Ratings
    Dashboards6.04 Ratings00 Ratings
    Standard reports6.05 Ratings00 Ratings
    Custom reports6.04 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Oracle BPM Suite and PagerDuty
    Feature
    Oracle BPM Suite
    7.4
    6 Ratings
    12% below category average
    PagerDuty
    -
    Ratings
    Process designer8.06 Ratings00 Ratings
    Process simulation7.06 Ratings00 Ratings
    Business rules engine9.06 Ratings00 Ratings
    SOA support8.06 Ratings00 Ratings
    Process player8.05 Ratings00 Ratings
    Support for modeling languages7.04 Ratings00 Ratings
    Form builder4.05 Ratings00 Ratings
    Model execution8.05 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Oracle BPM Suite and PagerDuty
    Feature
    Oracle BPM Suite
    6.0
    4 Ratings
    32% below category average
    PagerDuty
    -
    Ratings
    Social collaboration tools6.04 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Oracle BPM Suite and PagerDuty
    Feature
    Oracle BPM Suite
    7.0
    3 Ratings
    15% below category average
    PagerDuty
    -
    Ratings
    Content management7.03 Ratings00 Ratings
    Best Alternatives
    Oracle BPM SuitePagerDuty
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    No answers on this topic
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle BPM SuitePagerDuty
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    6.0
    (2 ratings)
    8.8
    (6 ratings)
    Usability
    6.0
    (1 ratings)
    7.3
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Oracle BPM SuitePagerDuty
    Likelihood to Recommend
    Oracle
    Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Oracle
    • Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
    • Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
    • Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Oracle
    • Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
    • To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
    • The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
    • As with all Oracle products, the price can be an issue for smaller shops.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Oracle
    Not easy to debug errors.
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Oracle
    No answers on this topic
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    Overall satisfactory
    Read full review
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    Oracle
    • You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
    • Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
    • For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.