OCI Identity and Access Management vs. PingOne from Ping Identity

Scenarios where IDCS is well suited:

• Oracle Identity Cloud Service is well-suited for organizations that require a centralized approach to managing user access and authentication across multiple applications and services.

• Organizations with strict compliance requirements

Scenarios where IDCS might be less appropriate:

• Organizations with limited customization requirements

Incentivized

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

• Restrict access to the applications outside our organization network.
• Multiple IDP configurations make it easy for us to authorize access.
• The adaptive security feature lets us know high-risk users.

Incentivized

• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• The web interface has gotten better over the years, but some functionality is still being handled via shell commands.
• SSL setup can be simplified into one place instead of having to navigate to multiple pages and update different key-stores or wallets.
• Migrating and or replicating between versions can be more intuitive with a side-by-side comparison of schema/attributes.

Incentivized

• solution has some propriety solution which is hard to customize
• doesn't support all workflow and hooks
• solution has aged and not all configuration are supported

Incentivized

Oracle cloud services meets most of our needs. I hope in the future we could look at more of the OIG functions included so we could move away from needing to stand up that component.

Incentivized

Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

We have contacted Oracle support a few times regarding admin access queries and every time we received prompt replies and help. In my experience, we only contacted 2 times in 3 years. I think it's because of ease of use and manageability. Also, Oracle Identity Cloud Service customer care team was pretty fast and helpful.

Incentivized

Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.

Incentivized

I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.

Incentivized

Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.

Incentivized

I hope at some point we could get away from needing to "bring our own" licenses and just have a unique user login rate.

Incentivized

Oracle provided various services we could take advantage of to get the environment configured correctly without needing to hire contractors.

Incentivized

• I'm not sure we've seen actual ROI by implementing this product. We had many efforts to look at alternatives and to evaluate newer versions (OIG). In the end, we decided to replace it with Sailpoint.

Incentivized

• it is positive with saving the cost
• some drawback with aging solution
• directory is solid and provide lots of cost saving

Incentivized