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Top Rated
385 Ratings
65 Ratings
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Score 8 out of 100

Salesforce Lightning Platform (formerly Salesforce App Cloud)

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Top Rated
385 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Oracle Cloud Infrastructure

Oracle Cloud Infrastructure Container Engine for Kubernetes (OKE) is very well suited if you are interested in deploying cloud native applications on Oracle Cloud ( OCI ) and need container support. OKE does not work well when you have some memory and compute bottlenecks that may require configuring the underlying cloud infrastructure to work in a specific way with the Kubernetes engine through OKE since configuration is harder with OKE.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

I can very easily see Salesforce being a valuable tool for more complex and longer sales cycles. If you're interacting with multiple contacts, departments, and tiers within a company this will give you the organization and powerful analytics you need. If you are working with the same contacts and accounts for long periods of time (sales cycles of several months or more) it might also be a good fit. Be ready to invest heavily is implementation and training from the very beginning. It is a complex tool that requires A LOT of thoughtful, careful, and thorough planning to be implemented successfully. It is not well suited to industries that change rapidly, where your contacts might be completely different today than they were last week or the business you were working with has closed. It does not make sense for a company who's sales goals rely very much on the volume of contract value. You will simply spend too much time on data entry that will, in the end, be unreliable.
Rhiannon Thompson | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Oracle Cloud Infrastructure
7.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Service-level Agreement (SLA) uptime
Oracle Cloud Infrastructure
8.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Dynamic scaling
Oracle Cloud Infrastructure
7.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Elastic load balancing
Oracle Cloud Infrastructure
7.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Pre-configured templates
Oracle Cloud Infrastructure
6.6
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Monitoring tools
Oracle Cloud Infrastructure
7.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Pre-defined machine images
Oracle Cloud Infrastructure
7.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Operating system support
Oracle Cloud Infrastructure
7.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Security controls
Oracle Cloud Infrastructure
7.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Platform-as-a-Service

Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Ease of building user interfaces
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.8
Platform management overhead
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.3
Workflow engine capability
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Platform access control
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Services-enabled integration
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Development environment creation
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Development environment replication
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2
Issue monitoring and notification
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.4
Upgrades and platform fixes
Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0

Pros

Oracle Cloud Infrastructure

  • Reduction in cost as no scalability is required from an IT infrastructure side.
  • Pre-configured, engineered and simple in nature. This helps in reducing complexity on the IT side.
  • Less number of workers needed. Helps in effectively reducing man power and using comp.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reports and dashboards - I can build my own reports very easily to see upcoming renewals, first-year clients and so on. Then, I can create my own custom dashboard to track my favorite reports.
  • Opportunities and quotes - when I first started here we didn't use Opportunities for tracking renewals and upgrades. Now, it's easy to see what I'm working on and when ready I just add the products to a quote and it sends it to our billing for really fast invoice creation. It used to take me hours to do this and now it's seconds.
  • I love using activities - it keeps me organized and up to date on all my accounts that I manage. Plus, I can create future tasks so I don't forget to reach out.
  • I can send mass emails to any group of clients and I can create nice email templates with "placeholders" which allow me to use the first name of the main point of contact across hundreds of organizations. Again, this saves me lots of time.
Kristin Sours | TrustRadius Reviewer

Cons

Oracle Cloud Infrastructure

  • Visual network designer would assistant in ensuring configuration matches intended design.
  • Automatic and seemless migration of VMs from OCI Classic to OCI would show that Oracle is taking cloud infrastructure service seriously.
  • Better, faster support. Traditional methods of filing SRs date back to the 1980s. Online realitime chat with support that know what they're doing is critical.
  • One click template image load from Oracle Cloud Marketplace is basic omission. It's available for oci-c but not oci.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Usability

Oracle Cloud Infrastructure

Oracle Cloud Infrastructure 7.3
Based on 1 answer
doesn't have a mobile version
Adriana Grama | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Oracle Cloud Infrastructure

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.5
Based on 17 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

Oracle Cloud Infrastructure

We have selected Oracle Cloud Infrastructure mainly because of the native support for Oracle Autonomous Data Warehouse, which is our preferred choice for data storage in the case of our newest products. Another important factor was the Ravello service allowing us to deploy our existing VMware data center workloads without any modification to the currently configured virtual machines and network.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Return on Investment

Oracle Cloud Infrastructure

  • We have an internal chargeback for infrastructure and we anticipate the cost factor will be neutral.
  • We have been impressed with the provisioning aspect of OCI and expect it to save on data center staff.
  • The scalability of OCI has been a timesaver for our environments.
Ray Hirte | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • ROI - It allows us to handle billing and see if the client is being charged the correct amount so our books stay balanced.
  • Communication - It allows for all of our workers to see the notes of previous representatives so that no one is in the dark when re-engaging.
  • A negative would be that it is difficult to merge marketing initiatives, so unless someone uploads the Excel sheet of leads into the system (which is easier said than done) there could be duplications of effort.
Anonymous | TrustRadius Reviewer

Screenshots

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Pricing Details

Oracle Cloud Infrastructure

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle Cloud Infrastructure
7.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

Likelihood to Renew

Oracle Cloud Infrastructure
9.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

Oracle Cloud Infrastructure
7.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Support Rating

Oracle Cloud Infrastructure
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5

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