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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Oracle Database

    Score8.2 out of 10
    N/AOracle Database, currently in edition 23ai, is a converged, multimodel database management system. It is designed to simplify development for AI, microservices, graph, document, spatial, and relational applications.

    $0.05

    per hour

    Pricing
    Oracle CRM On DemandOracle Database
    Editions & Modules
    No answers on this topic
    Oracle Base Database Service - Standard
    $0.0538
    per hour
    Oracle Base Database Service - Enterprise
    $0.1075
    per hour
    Oracle Base Database Service - High Performance
    $0.2218
    per hour
    Standard Edition
    Contact Sales
    Enterprise Edition
    Contact Sales
    Personal Edition
    Contact Sales
    Offerings
    Pricing Offerings
    Oracle CRM On DemandOracle Database
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandOracle Database
    Considered Both Products
    Oracle
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    21 Answers
    Features
    Oracle CRM On DemandOracle Database
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Oracle Database
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Oracle Database
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Oracle Database
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Oracle Database
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Oracle Database
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Oracle Database
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Oracle Database
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Oracle Database
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Oracle Database
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Oracle Database
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of Oracle CRM On Demand and Oracle Database
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Oracle Database
    8.3
    7 Ratings
    2% above category average
    ACID compliance00 Ratings8.47 Ratings
    Database monitoring00 Ratings8.77 Ratings
    Database locking00 Ratings8.77 Ratings
    Encryption00 Ratings9.06 Ratings
    Disaster recovery00 Ratings8.86 Ratings
    Flexible deployment00 Ratings6.47 Ratings
    Multiple datatypes00 Ratings8.17 Ratings
    Best Alternatives
    Oracle CRM On DemandOracle Database
    Small Businesses
    Salesflare
    Score10 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandOracle Database
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.2
    (199 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (6 ratings)
    Usability
    9.0
    (2 ratings)
    7.6
    (13 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.0
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.6
    (3 ratings)
    User Testimonials
    Oracle CRM On DemandOracle Database
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Oracle
    We migrated from NoSQL to an Oracle database. One of the reasons was robust backup and recovery options available in the Oracle database, which provide zero data loss. A transactional database like Oracle is a better fit for our use case than NoSQL. On a large scale, deployment was evaluated as a cheaper option than the NoSQL engine. This conclusion came even after considering Oracle license is expensive.
    Incentivized
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    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Oracle
    • Supports most of the Operating Systems like Unix, Linux and Windows Server.
    • It works well in high load environment under intense parallel transactions setup.
    • Highly reliable DBMS, especially RAC is very much reliable.
    • Well managed and predictable release of security patches.
    • We have highly scaled it from on-prem to a cloud cluster environment for our product.
    • One of the best-performing DBMSs on Linux machines under test delivers high throughput (QPS).
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Oracle
    • The memory demand and management makes it impossible to run it in a container.
    • It is hard to perform local unit testing with Oracle even using the personal edition (aggressive all the available memory grab for itself).
    • Lack of built in database migrations (e.g. as Flyway).
    • The need to install the Oracle client in addition to its drivers.
    • The cost of running it, especially in the Cloud.
    • Comes with very spartan community grade client/management tools whereas the commercial offerings tend to demand a premium price.
    Incentivized
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    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Oracle
    There is a lot of sunk cost in a product like Oracle 12c. It is doing a great job, it would not provide us much benefit to switch to another product even if it did the same thing due to the work involved in making such a switch. It would not be cost effective.
    Incentivized
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Oracle
    Many of the powerful options can be auto-configured but there are still many things to take into account at the moment of installing and configuring an Oracle Database, compared with SQL Server or other databases. At the same time, that extra complexity allows for detailed configuration and guarantees performance, scalability, availability and security.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Oracle
    1. I have very good experience with Oracle Database support team. Oracle support team has pool of talented Oracle Analyst resources in different regions. To name a few regions - EMEA, Asia, USA(EST, MST, PST), Australia. Their support staffs are very supportive, well trained, and customer focused. Whenever I open Oracle Sev1 SR(service request), I always get prompt update on my case timely. 2. Oracle has zoom call and chat session option linked to Oracle SR. Whenever you are in Oracle portal - you can chat with the Oracle Analyst who is working on your case. You can request for Oracle zoom call thru which you can share the your problem server screen in no time. This is very nice as it saves lot of time and energy in case you have to follow up with oracle support for your case. 3.Oracle has excellent knowledge base in which all the customer databases critical problems and their solutions are well documented. It is very easy to follow without consulting to support team at first.
    Incentivized
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    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
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    Oracle
    Overall the implementation went very well and after that everything came out as expected - in terms of performance and scalability. People should always install and upgrade a stable version for production with the latest patch set updates, test properly as much as possible, and should have a backup plan if anything unexpected happens
    Read full review
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Oracle
    Because of a rich user base and support for any critical issue, this is one of the best options to choose. In case the project has a TCO issue, it can compromise and choose Postgres as the best alternative. SQL server is also good and easy to code and maintain but performance is not as good as the Oracle
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Oracle
    • Multiple applications can use the same database and still get high performance
    • Licensing cost is still a concern compared to the other options available in the market that are very very inexpensive
    • Almost a maintenance free database
    • Oracle Grid makes life easy in terms of monitoring and managing the databases
    Incentivized
    Read full review
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