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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Pipeline Suite

    Score8 out of 10
    N/AN/AN/A
    Pricing
    Oracle CRM On DemandPipeline Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandPipeline Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle CRM On DemandPipeline Suite
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Pipeline Suite
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Pipeline Suite
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Pipeline Suite
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Pipeline Suite
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Pipeline Suite
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Pipeline Suite
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Pipeline Suite
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Pipeline Suite
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Pipeline Suite
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Pipeline Suite
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Pipeline Suite
    8.5
    1 Ratings
    11% above category average
    Plan distribution & viewing00 Ratings9.01 Ratings
    Plan markups & sharing00 Ratings9.01 Ratings
    Issue tracking & punchlists00 Ratings8.01 Ratings
    Photo documentation00 Ratings9.01 Ratings
    Jobsite reports00 Ratings8.01 Ratings
    Document sharing00 Ratings9.01 Ratings
    RFI tools00 Ratings8.01 Ratings
    Collaboration & approvals00 Ratings9.01 Ratings
    As-built drawings00 Ratings9.01 Ratings
    Mobile app00 Ratings7.01 Ratings
    Submittal design and management00 Ratings8.01 Ratings
    Estimating
    Comparison of Estimating features of Oracle CRM On Demand and Pipeline Suite
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Pipeline Suite
    8.2
    1 Ratings
    8% above category average
    Takeoff tools00 Ratings8.01 Ratings
    Job costing00 Ratings9.01 Ratings
    Cost databases00 Ratings8.01 Ratings
    Cost calculator00 Ratings8.01 Ratings
    Bid creation00 Ratings8.01 Ratings
    Best Alternatives
    Oracle CRM On DemandPipeline Suite
    Small Businesses
    Salesflare
    Score10 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandPipeline Suite
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandPipeline Suite
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pipeline Suite
    Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Pipeline Suite
    • Sharing documents and plans with project stakeholders is a piece of cake.
    • The product makes tracking the status of bids so much easier.
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Pipeline Suite
    • The onboarding process was difficult for us just because we had some pretty disorganized databases.
    • The product is pricey for small to medium sized firms.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Pipeline Suite
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Pipeline Suite
    No answers on this topic
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Pipeline Suite
    I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Pipeline Suite
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Pipeline Suite
    I don't have a lot of personal experience with SmartBid, but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from SmartBid
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Pipeline Suite
    • We have been able to respond to more bids using Pipeline Suite.
    • Our proposals are more accurate and organized, which has made our projects come under budget more often.
    Incentivized
    Read full review
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