What users are saying about
6 Ratings
110 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 8 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Sellsy

We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
David Hogan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Sellsy
Customer data management / contact management
Oracle CRM On Demand
9.3
Sellsy
Workflow management
Oracle CRM On Demand
8.9
Sellsy
Territory management
Oracle CRM On Demand
9.3
Sellsy
Opportunity management
Oracle CRM On Demand
9.2
Sellsy
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Sellsy
Contract management
Oracle CRM On Demand
7.8
Sellsy
Quote & order management
Oracle CRM On Demand
8.5
Sellsy
Interaction tracking
Oracle CRM On Demand
8.3
Sellsy
Channel / partner relationship management
Oracle CRM On Demand
8.2
Sellsy

Customer Service & Support

Oracle CRM On Demand
8.4
Sellsy
Case management
Oracle CRM On Demand
8.5
Sellsy
Call center management
Oracle CRM On Demand
8.7
Sellsy
Help desk management
Oracle CRM On Demand
8.1
Sellsy

Marketing Automation

Oracle CRM On Demand
8.9
Sellsy
Lead management
Oracle CRM On Demand
8.9
Sellsy
Email marketing
Oracle CRM On Demand
8.8
Sellsy

CRM Project Management

Oracle CRM On Demand
8.7
Sellsy
Task management
Oracle CRM On Demand
8.3
Sellsy
Billing and invoicing management
Oracle CRM On Demand
9.6
Sellsy
Reporting
Oracle CRM On Demand
8.2
Sellsy

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Sellsy
Forecasting
Oracle CRM On Demand
8.7
Sellsy
Pipeline visualization
Oracle CRM On Demand
8.6
Sellsy
Customizable reports
Oracle CRM On Demand
7.9
Sellsy

Customization

Oracle CRM On Demand
8.4
Sellsy
Custom fields
Oracle CRM On Demand
8.9
Sellsy
Custom objects
Oracle CRM On Demand
8.1
Sellsy
Scripting environment
Oracle CRM On Demand
7.9
Sellsy
API for custom integration
Oracle CRM On Demand
8.7
Sellsy

Security

Oracle CRM On Demand
9.4
Sellsy
Single sign-on capability
Oracle CRM On Demand
9.0
Sellsy
Role-based user permissions
Oracle CRM On Demand
9.8
Sellsy

Social CRM

Oracle CRM On Demand
9.8
Sellsy
Social data
Oracle CRM On Demand
9.8
Sellsy
Social engagement
Oracle CRM On Demand
9.9
Sellsy

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Sellsy
Marketing automation
Oracle CRM On Demand
8.5
Sellsy
Compensation management
Oracle CRM On Demand
8.7
Sellsy

Platform

Oracle CRM On Demand
9.3
Sellsy
Mobile access
Oracle CRM On Demand
9.3
Sellsy

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Sellsy

  • Appealing Design
  • Easy to prepare invoices and send them
  • Good tracking system
  • Friendly support staff
Pascal Guignard | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Sellsy

  • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
  • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
James DeRosa | TrustRadius Reviewer

Likelihood to Renew

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 9.0
Based on 1 answer
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
David Hogan | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Sellsy

Sellsy 7.2
Based on 3 answers
There is room for improvement.
Pascal Guignard | TrustRadius Reviewer

Reliability and Availability

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 9.0
Based on 1 answer
We have not yet experienced any down time with sellsy.
David Hogan | TrustRadius Reviewer

Performance

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 6.0
Based on 1 answer
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
David Hogan | TrustRadius Reviewer

Support Rating

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 6.0
Based on 1 answer
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
David Hogan | TrustRadius Reviewer

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Sellsy

Sellsy 7.0
Based on 1 answer
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
David Hogan | TrustRadius Reviewer

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Sellsy

For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Laurence Vaurie | TrustRadius Reviewer

Scalability

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 10.0
Based on 1 answer
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
David Hogan | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Sellsy

  • It helped us look and operate professionally even though we had started out of our homes. That's huge.
James DeRosa | TrustRadius Reviewer

Screenshots

Oracle CRM On Demand

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Sellsy

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sellsy Editions & Modules

Edition
Sellsy$44.901
Staff member access$10.002
CRM pipelines license$10.002
Purchases and margins; Expenses; Subscriptions management; Helpdesk management$15.003
Project management; Marketing; Inventory management$20.003
  1. Administrator access
  2. Per User per Month
  3. Per Month [Unlimited Users]
Additional Pricing Details
Sellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Sellsy
7.0

Likelihood to Renew

Oracle CRM On Demand
Sellsy
9.0

Usability

Oracle CRM On Demand
9.0
Sellsy
7.2

Reliability and Availability

Oracle CRM On Demand
Sellsy
9.0

Performance

Oracle CRM On Demand
Sellsy
6.0

Support Rating

Oracle CRM On Demand
Sellsy
6.0

Implementation Rating

Oracle CRM On Demand
10.0
Sellsy
7.0

Scalability

Oracle CRM On Demand
Sellsy
10.0

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