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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Wikku

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    What is Wikku? Wikku is a cloud technological solution (SaaS) for the personalisation industry. Wikku unifies and organizes all the knowledge of a business, centralizing all the information and details of personalized orders. It helps to digitalize and organize repeat jobs avoiding mistakes, optimizing processes, saving on costs and boosting client loyalty. Who is wikku for? Wikku helps companies and professionals working…

    $15

    per month per installation

    Pricing
    Oracle CRM On DemandWikku
    Editions & Modules
    No answers on this topic
    Plan L
    $29
    per month per installation
    Plan XL
    $49
    per month per installation
    Offerings
    Pricing Offerings
    Oracle CRM On DemandWikku
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle CRM On DemandWikku
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Wikku
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Wikku
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Wikku
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Wikku
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Wikku
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Wikku
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Wikku
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Wikku
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Wikku
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Wikku
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Wikku
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Best Alternatives
    Oracle CRM On DemandWikku
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandWikku
    Likelihood to Recommend
    10.0
    (26 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandWikku
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    Wikku has given us the possibility to order our company without any hesitation and without having the possibility to make any mistakes. Despite the short time we have been using Wikku we recommend it 100% because it is an excellent working tool and gives us the possibility to organize all the files, images, and documents in a fast, safe, and reliable way. With Wikku Partner we feel safe and comfortable using this tool on our main servers.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    • Wikku provides us with a powerful search engine when we finish importing the client templates in order to be able to control all the projects or jobs that clients send us by email.
    • Wikku provides us with basic tools to create a product sheet to make the respective assignment to any customer who wants it under any image of any product in question.
    • Wikku allows us to have a technical library where we can download and save from logos to necessary files.
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    • At the time of managing Wikku with some integration, this became somewhat slow, although it is possible that the support will give you SAT management immediately.
    • You have to request certain functions that Wikku itself does not have, for example, in the editing table you need the Siser color chart to be able to edit to taste.
    • It takes a lot of adaptation for new customers, many tutorials are needed at the beginning to be able to understand from the beginning the operation of Wikku.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    HELASTIC CLOUD SOLUTIONS SL
    • Wikku has a very low learning curve for the experience it gives us, even so, we have achieved a return of more than 4% in the time we have been using this tool.
    Incentivized
    Read full review
    ScreenShots

    Wikku Screenshots

    Screenshot of Digital Asset Manager for recurrent orders of personalised products.Product screenshotScreenshot of Tasks for screen printing, embroidery, sublimation, sign making, promotional gifts, workwear and sports apparel.Screenshot of Positions for screen printing, embroidery, sublimation, sign making, promotional gifts, workwear and sports apparel.