The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
N/A
Wikku
Score9.4 out of 10
Small Businesses (1-50 employees)
What is Wikku? Wikku is a cloud technological solution (SaaS) for the personalisation industry. Wikku unifies and organizes all the knowledge of a business, centralizing all the information and details of personalized orders. It helps to digitalize and organize repeat jobs avoiding mistakes, optimizing processes, saving on costs and boosting client loyalty. Who is wikku for? Wikku helps companies and professionals working…
$15
per month per installation
Pricing
Oracle CRM On Demand
Wikku
Editions & Modules
No answers on this topic
Plan L
$29
per month per installation
Plan XL
$49
per month per installation
Offerings
Pricing Offerings
Oracle CRM On Demand
Wikku
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
Oracle CRM On Demand
Wikku
Sales Force Automation
Comparison of Sales Force Automation features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
Wikku
-
Ratings
Customer data management / contact management
8.025 Ratings
00 Ratings
Workflow management
9.024 Ratings
00 Ratings
Territory management
8.024 Ratings
00 Ratings
Opportunity management
8.025 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.022 Ratings
00 Ratings
Contract management
9.024 Ratings
00 Ratings
Quote & order management
10.023 Ratings
00 Ratings
Interaction tracking
9.024 Ratings
00 Ratings
Channel / partner relationship management
10.023 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
Wikku
-
Ratings
Case management
10.024 Ratings
00 Ratings
Call center management
10.023 Ratings
00 Ratings
Help desk management
9.024 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
Wikku
-
Ratings
Lead management
8.024 Ratings
00 Ratings
Email marketing
9.022 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Wikku
-
Ratings
Task management
9.023 Ratings
00 Ratings
Billing and invoicing management
9.022 Ratings
00 Ratings
Reporting
9.023 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Wikku
-
Ratings
Forecasting
10.024 Ratings
00 Ratings
Pipeline visualization
6.623 Ratings
00 Ratings
Customizable reports
9.024 Ratings
00 Ratings
Customization
Comparison of Customization features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Wikku
-
Ratings
Custom fields
9.024 Ratings
00 Ratings
Custom objects
9.024 Ratings
00 Ratings
Scripting environment
5.820 Ratings
00 Ratings
API for custom integration
9.023 Ratings
00 Ratings
Security
Comparison of Security features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
Wikku
-
Ratings
Single sign-on capability
10.022 Ratings
00 Ratings
Role-based user permissions
9.025 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
9.0
18 Ratings
18% above category average
Wikku
-
Ratings
Social data
9.018 Ratings
00 Ratings
Social engagement
9.018 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Wikku
Feature
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
Wikku
-
Ratings
Marketing automation
9.022 Ratings
00 Ratings
Compensation management
9.020 Ratings
00 Ratings
Platform
Comparison of Platform features of Oracle CRM On Demand and Wikku
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Wikku has given us the possibility to order our company without any hesitation and without having the possibility to make any mistakes. Despite the short time we have been using Wikku we recommend it 100% because it is an excellent working tool and gives us the possibility to organize all the files, images, and documents in a fast, safe, and reliable way. With Wikku Partner we feel safe and comfortable using this tool on our main servers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Wikku provides us with a powerful search engine when we finish importing the client templates in order to be able to control all the projects or jobs that clients send us by email.
Wikku provides us with basic tools to create a product sheet to make the respective assignment to any customer who wants it under any image of any product in question.
Wikku allows us to have a technical library where we can download and save from logos to necessary files.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
At the time of managing Wikku with some integration, this became somewhat slow, although it is possible that the support will give you SAT management immediately.
You have to request certain functions that Wikku itself does not have, for example, in the editing table you need the Siser color chart to be able to edit to taste.
It takes a lot of adaptation for new customers, many tutorials are needed at the beginning to be able to understand from the beginning the operation of Wikku.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Wikku has a very low learning curve for the experience it gives us, even so, we have achieved a return of more than 4% in the time we have been using this tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info