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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    WorkSpan

    Score7.5 out of 10
    Enterprise companies (1,001+ employees)
    WorkSpan is an ecosystem business management platform. The solution aims to give CROs a digital platform to turbocharge indirect revenue with their partner teams at higher win rates and lower costs. It connects partners on a live network with cross-company business applications to build, market, and sell together. The vendor states the solution powers the top 10 business ecosystems in the technology and communications industry today, managing over $50 billion in joint pipeline.N/A
    Pricing
    Oracle CRM On DemandWorkSpan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandWorkSpan
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle CRM On DemandWorkSpan
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    WorkSpan
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    WorkSpan
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    WorkSpan
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    WorkSpan
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    WorkSpan
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    WorkSpan
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    WorkSpan
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    WorkSpan
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    WorkSpan
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    WorkSpan
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    -
    Ratings
    WorkSpan
    5.4
    1 Ratings
    20% below category average
    Dashboards00 Ratings6.01 Ratings
    Standard reports00 Ratings5.01 Ratings
    Custom reports00 Ratings5.01 Ratings
    Data exportability00 Ratings4.01 Ratings
    Partner performance analytics00 Ratings7.01 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    -
    Ratings
    WorkSpan
    5.8
    1 Ratings
    10% below category average
    Content management00 Ratings5.01 Ratings
    Co-branded collateral00 Ratings5.01 Ratings
    Content sharing00 Ratings5.01 Ratings
    Partner collaboration tools00 Ratings8.01 Ratings
    Partner Lifecycle Management
    Comparison of Partner Lifecycle Management features of Oracle CRM On Demand and WorkSpan
    Feature
    Oracle CRM On Demand
    -
    Ratings
    WorkSpan
    7.4
    1 Ratings
    5% above category average
    Lead distribution00 Ratings8.01 Ratings
    Co-op advertising00 Ratings6.01 Ratings
    Partner discovery and onboarding00 Ratings7.01 Ratings
    Referral tracking00 Ratings9.01 Ratings
    Journey builder00 Ratings7.01 Ratings
    Best Alternatives
    Oracle CRM On DemandWorkSpan
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandWorkSpan
    Likelihood to Recommend
    10.0
    (26 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandWorkSpan
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    WorkSpan
    -- Partner co-sell engagement process -- Marketplace private offer publishing process
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    WorkSpan
    No answers on this topic
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    WorkSpan
    No answers on this topic
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    WorkSpan
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    WorkSpan
    Native integration UX inside Salesforce CRM is key for us
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    WorkSpan
    No answers on this topic
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    WorkSpan
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    WorkSpan
    WorkSpan is much more integrated inside our CRM system, and serves as a product offering more than a service offering from the others in this space
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    WorkSpan
    No answers on this topic
    ScreenShots

    WorkSpan Screenshots

    Screenshot of WorkSpan home page for a fictional Microsoft user showing joint partner sales plans, recently updated objects, membership interactions, upcoming tasks, and the engagement work center at the top right.Screenshot of A fictional sales plan between Microsoft and Capgemini showing shared goals and current status against goals, plan details, plan stage, upcoming tasks, as well as tabs for joint leads, opportunities, and other shared objects connected with this sales plan.Screenshot of A fictional joint opportunity between Microsoft and Capgemini. This shows how the partners have invited SAP to join in co-selling this Supply Chain Management Transformation opportunity to McDonalds. This shows the opportunity stage, deal value for each partner, upcoming tasks, and allows partners to collaborate with notes and messages to align and close the deal together.