What users are saying about
110 Ratings
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Score 8.5 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
YetiForce CRM
8.6
Customer data management / contact management
Oracle CRM On Demand
9.3
YetiForce CRM
9.0
Workflow management
Oracle CRM On Demand
8.9
YetiForce CRM
9.0
Territory management
Oracle CRM On Demand
9.3
YetiForce CRM
9.0
Opportunity management
Oracle CRM On Demand
9.2
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
YetiForce CRM
8.0
Contract management
Oracle CRM On Demand
7.8
YetiForce CRM
9.0
Quote & order management
Oracle CRM On Demand
8.5
YetiForce CRM
8.0
Interaction tracking
Oracle CRM On Demand
8.3
YetiForce CRM
8.0
Channel / partner relationship management
Oracle CRM On Demand
8.2
YetiForce CRM

Customer Service & Support

Oracle CRM On Demand
8.4
YetiForce CRM
8.0
Case management
Oracle CRM On Demand
8.5
YetiForce CRM
8.0
Call center management
Oracle CRM On Demand
8.7
YetiForce CRM
8.0
Help desk management
Oracle CRM On Demand
8.1
YetiForce CRM
8.0

Marketing Automation

Oracle CRM On Demand
8.9
YetiForce CRM
7.5
Lead management
Oracle CRM On Demand
8.9
YetiForce CRM
8.0
Email marketing
Oracle CRM On Demand
8.8
YetiForce CRM
7.0

CRM Project Management

Oracle CRM On Demand
8.7
YetiForce CRM
8.0
Task management
Oracle CRM On Demand
8.3
YetiForce CRM
9.0
Billing and invoicing management
Oracle CRM On Demand
9.6
YetiForce CRM
7.0
Reporting
Oracle CRM On Demand
8.2
YetiForce CRM
8.0

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
YetiForce CRM
7.7
Forecasting
Oracle CRM On Demand
8.7
YetiForce CRM
8.0
Pipeline visualization
Oracle CRM On Demand
8.6
YetiForce CRM
7.0
Customizable reports
Oracle CRM On Demand
7.9
YetiForce CRM
8.0

Customization

Oracle CRM On Demand
8.4
YetiForce CRM
9.0
Custom fields
Oracle CRM On Demand
8.9
YetiForce CRM
10.0
Custom objects
Oracle CRM On Demand
8.1
YetiForce CRM
10.0
Scripting environment
Oracle CRM On Demand
7.9
YetiForce CRM
8.0
API for custom integration
Oracle CRM On Demand
8.7
YetiForce CRM
8.0

Security

Oracle CRM On Demand
9.4
YetiForce CRM
7.5
Single sign-on capability
Oracle CRM On Demand
8.9
YetiForce CRM
7.0
Role-based user permissions
Oracle CRM On Demand
9.8
YetiForce CRM
8.0

Social CRM

Oracle CRM On Demand
9.8
YetiForce CRM
8.0
Social data
Oracle CRM On Demand
9.8
YetiForce CRM
8.0
Social engagement
Oracle CRM On Demand
9.9
YetiForce CRM

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
YetiForce CRM
Marketing automation
Oracle CRM On Demand
8.5
YetiForce CRM
Compensation management
Oracle CRM On Demand
8.7
YetiForce CRM

Platform

Oracle CRM On Demand
9.3
YetiForce CRM
8.0
Mobile access
Oracle CRM On Demand
9.3
YetiForce CRM
8.0

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Oracle CRM On Demand

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
YetiForce CRM
9.0

Usability

Oracle CRM On Demand
9.0
YetiForce CRM

Implementation Rating

Oracle CRM On Demand
10.0
YetiForce CRM

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