Oracle CRM On Demand vs. YetiForce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 6.1 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
YetiForce CRM
Score 9.0 out of 10
N/A
YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
Pricing
Oracle CRM On DemandYetiForce CRM
Editions & Modules
No answers on this topic
YetiForce CRM
Free
Offerings
Pricing Offerings
Oracle CRM On DemandYetiForce CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
More Pricing Information
Features
Oracle CRM On DemandYetiForce CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
7% above category average
YetiForce CRM
8.6
1 Ratings
10% above category average
Customer data management / contact management8.925 Ratings9.01 Ratings
Workflow management8.024 Ratings9.01 Ratings
Territory management8.124 Ratings9.01 Ratings
Opportunity management8.125 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings8.01 Ratings
Contract management8.124 Ratings9.01 Ratings
Quote & order management8.523 Ratings8.01 Ratings
Interaction tracking8.524 Ratings8.01 Ratings
Channel / partner relationship management9.023 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
YetiForce CRM
8.0
1 Ratings
5% above category average
Case management8.524 Ratings8.01 Ratings
Call center management8.723 Ratings8.01 Ratings
Help desk management8.524 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
10% above category average
YetiForce CRM
7.5
1 Ratings
3% below category average
Lead management9.124 Ratings8.01 Ratings
Email marketing7.922 Ratings7.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
12% above category average
YetiForce CRM
8.0
1 Ratings
5% above category average
Task management8.923 Ratings9.01 Ratings
Billing and invoicing management8.422 Ratings7.01 Ratings
Reporting8.523 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
YetiForce CRM
7.7
1 Ratings
1% above category average
Forecasting8.624 Ratings8.01 Ratings
Pipeline visualization8.224 Ratings7.01 Ratings
Customizable reports7.824 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
1% below category average
YetiForce CRM
9.0
1 Ratings
16% above category average
Custom fields8.724 Ratings10.01 Ratings
Custom objects6.924 Ratings10.01 Ratings
Scripting environment7.821 Ratings8.01 Ratings
API for custom integration7.023 Ratings8.01 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
5% above category average
YetiForce CRM
7.5
1 Ratings
11% below category average
Single sign-on capability9.122 Ratings7.01 Ratings
Role-based user permissions8.525 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
14% above category average
YetiForce CRM
8.0
1 Ratings
8% above category average
Social data8.618 Ratings8.01 Ratings
Social engagement8.518 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
4% above category average
YetiForce CRM
-
Ratings
Marketing automation7.822 Ratings00 Ratings
Compensation management7.420 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
YetiForce CRM
8.0
1 Ratings
7% above category average
Mobile access10.018 Ratings8.01 Ratings
Best Alternatives
Oracle CRM On DemandYetiForce CRM
Small Businesses
Salesmate
Salesmate
Score 9.6 out of 10
Salesmate
Salesmate
Score 9.6 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CRM On DemandYetiForce CRM
Likelihood to Recommend
8.9
(26 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandYetiForce CRM
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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YetiForce
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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YetiForce
  • Detailed customization
  • Stability and speed
  • Customer support
Read full review
Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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YetiForce
  • Lack of documentation
  • No auto updates
  • Server requirements
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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YetiForce
No answers on this topic
Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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YetiForce
No answers on this topic
Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
YetiForce
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
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Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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YetiForce
  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Read full review
ScreenShots

YetiForce CRM Screenshots

Screenshot of DashboardScreenshot of MapScreenshot of MultiImageScreenshot of Screenshot of Screenshot of Notifications