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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Zeni

    Score1 out of 10
    N/AZeni is an AI-powered finance team for startups from Zeni, Inc in Palo Alto, boasting capabilities like intelligent bookkeeping, accounting, and CFO services.

    $547

    per month

    Pricing
    Oracle CRM On DemandZeni
    Editions & Modules
    No answers on this topic
    Starter
    $549
    per month
    Growth
    $799
    per month
    Enterprise
    $0
    Offerings
    Pricing Offerings
    Oracle CRM On DemandZeni
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—An Enterprise level plan is also available. Pricing for this plan is available on request. A discount is available for annual billing.
    More Pricing Information
    Features
    Oracle CRM On DemandZeni
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Zeni
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Zeni
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Zeni
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Zeni
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Zeni
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Zeni
    1.0
    1 Ratings
    153% below category average
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings1.01 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Zeni
    1.0
    2 Ratings
    156% below category average
    Single sign-on capability10.022 Ratings1.02 Ratings
    Role-based user permissions9.025 Ratings1.02 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Zeni
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Zeni
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Zeni
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Zeni
    1.0
    1 Ratings
    153% below category average
    Pay calculation00 Ratings1.01 Ratings
    Direct deposit files00 Ratings1.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Zeni
    10.0
    1 Ratings
    24% above category average
    Dashboards00 Ratings10.01 Ratings
    Standard reports00 Ratings10.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Oracle CRM On Demand and Zeni
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Zeni
    3.0
    2 Ratings
    87% below category average
    Accounts payable00 Ratings1.02 Ratings
    Accounts receivable00 Ratings1.02 Ratings
    Cash management00 Ratings1.02 Ratings
    Bank reconciliation00 Ratings1.02 Ratings
    Expense management00 Ratings1.02 Ratings
    Multi-currency support00 Ratings1.01 Ratings
    Regulations compliance00 Ratings1.02 Ratings
    Electronic tax filing00 Ratings10.01 Ratings
    Self-service portal00 Ratings1.02 Ratings
    Global Financial Support00 Ratings1.01 Ratings
    Primary and Secondary Ledgers00 Ratings10.01 Ratings
    Intercompany Accounting00 Ratings10.01 Ratings
    Localizations00 Ratings1.01 Ratings
    Journals and Reconciliations00 Ratings10.01 Ratings
    Enterprise Accounting00 Ratings1.02 Ratings
    Configurable Accounting00 Ratings1.02 Ratings
    Centralized Rules Framework00 Ratings1.01 Ratings
    Standardized Processes00 Ratings1.02 Ratings
    Best Alternatives
    Oracle CRM On DemandZeni
    Small Businesses
    Salesflare
    Score10 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandZeni
    Likelihood to Recommend
    10.0
    (26 ratings)
    1.0
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    1.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandZeni
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    Zeni is well suited for any organization that needs accounting work. They have been great for us since we are in the SaaS space and they adjusted our accounts to reflect SaaS needs and metrics. So far I think Zeni would be a fit for any size of company. I think it would be great to start out with Zeni so that you have them in place as you grow.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    All I know was I am a victim of ACH through the Zeni system. My business will take years to recover from this fraud.
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Zeni, Inc (zeni.ai)
    The Zeni team has always been quick to respond and get on a call if needed.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    • I believe Zeni was taking my money without permission
    • Zeni did not verify the company to be legitimate. They let a gmail address with no website qualify. All they needed to do was look up the real company and verify this is fraudulent.
    Read full review
    ScreenShots