What users are saying about
2 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Oracle Digital Assistant

Well suited:
  • Building a bot that needs continuous improvement.
  • Conversion of FAQs into a suitable conversation bot.
  • Building bots which need integration with third-party ERP applications or any other systems.
  • Can integrate well with any third-party systems.
  • Integration happens through API.
Less appropriate:
  • I do not see an area where ODA can be inappropriate for building bots.
supriya prabhakara | TrustRadius Reviewer

Tact.ai

It suited if the company uses Salesforce and the sales force is mobile most of the time.It's less appropriate for other CRMs
Joel Kandy | TrustRadius Reviewer

Pros

Oracle Digital Assistant

  • All new technology is upgraded automatically.
  • Has a set of pre-built skills.
supriya prabhakara | TrustRadius Reviewer

Tact.ai

  • Scan Business Cards into SalesForce
  • Have the SalesForce Data Offline
  • Able to log notes from meetings
Joel Kandy | TrustRadius Reviewer

Cons

Oracle Digital Assistant

  • Conversation builder.
  • User-authentication.
  • Analytics for the conversation.
supriya prabhakara | TrustRadius Reviewer

Tact.ai

  • Better OCR for card scanning. I've seen a lot better.
  • Be able to look at the calendar in the app and then add the meeting notes. I feel that if I don't write notes when prompted, I can't get to that page again.
  • Be able to upload notes from OneNote or Evernote into Salesforce.
Joel Kandy | TrustRadius Reviewer

Alternatives Considered

Oracle Digital Assistant

I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
supriya prabhakara | TrustRadius Reviewer

Tact.ai

The Salesforce app sucks and so it's not useful to do the searches that we need.
Joel Kandy | TrustRadius Reviewer

Return on Investment

Oracle Digital Assistant

  • Brought down manual efforts.
  • Cost is brought down with the use of bots, significantly reducing the manual time.
  • Time used in finding answers throughout the pages of PDFs is brought down.
supriya prabhakara | TrustRadius Reviewer

Tact.ai

  • Better documentation on sales process and logs of tasks that are done
  • We can access the Salesforce data no matter where
  • Better handle on sales business process.
Joel Kandy | TrustRadius Reviewer

Pricing Details

Oracle Digital Assistant

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tact.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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