Aktana vs. Oracle Digital Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aktana
Score 8.5 out of 10
N/A
Aktana offers intelligent customer engagement for the global life sciences industry. By ensuring that every customer experience is tailored to individual preferences and needs, Aktana helps life science companies strengthen their relationships with healthcare providers to inspire better patient care. Aktana services now include technology from Tact.ai, a virtual personal assistant that provides intelligence on a day's meetings and interactions, with scheduling functionality and CRM task…N/A
Oracle Digital Assistant
Score 5.0 out of 10
N/A
Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.
$1,160
per month 200 hrs/month
Pricing
AktanaOracle Digital Assistant
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
AktanaOracle Digital Assistant
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AktanaOracle Digital Assistant
Best Alternatives
AktanaOracle Digital Assistant
Small Businesses
RXNT
RXNT
Score 8.2 out of 10

No answers on this topic

Medium-sized Companies
AdvancedMD
AdvancedMD
Score 7.9 out of 10

No answers on this topic

Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
AktanaOracle Digital Assistant
Likelihood to Recommend
8.4
(3 ratings)
7.8
(7 ratings)
User Testimonials
AktanaOracle Digital Assistant
Likelihood to Recommend
Tact.ai
If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.
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Oracle
As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
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Pros
Tact.ai
  • Scan Business Cards into SalesForce
  • Have the SalesForce Data Offline
  • Able to log notes from meetings
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Oracle
  • Oracle AI processes natural language well and the conversations pick a good flow.
  • It recognizes pattern of behavior for more refined results with each implementation under machine learning.
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Cons
Tact.ai
  • Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
  • Time required to log in is very high. It wastes so much time every time.
  • Schedule view is limited to 2 weeks ahead only
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Oracle
  • Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
  • The languages it supports are very limited.
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Alternatives Considered
Tact.ai
The Salesforce app sucks and so it's not useful to do the searches that we need.
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Oracle
I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
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Return on Investment
Tact.ai
  • We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
  • Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.
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Oracle
  • We've had a good integration with our existing databases and applications.
  • Our customers are crypto traders and we've had more engagement with them, which means a lot to us.
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ScreenShots