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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle E-Business Suite

    Score6.3 out of 10
    N/AOracle E-Business Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.N/A

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    Oracle E-Business SuiteZoho One
    Editions & Modules
    No answers on this topic
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    Oracle E-Business SuiteZoho One
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonth-to-month plans available.
    More Pricing Information
    Community Pulse
    Oracle E-Business SuiteZoho One
    Considered Both Products
    Oracle
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    9 Answers
    Features
    Oracle E-Business SuiteZoho One
    Payroll Management
    Comparison of Payroll Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    6.6
    31 Ratings
    13% below category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation3.029 Ratings9.73 Ratings
    Benefit plan administration5.024 Ratings9.24 Ratings
    Direct deposit files8.024 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    5.6
    70 Ratings
    30% below category average
    Zoho One
    8.4
    7 Ratings
    10% above category average
    API for custom integration3.070 Ratings8.57 Ratings
    Plug-ins2.053 Ratings8.47 Ratings
    Security
    Comparison of Security features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    3.0
    73 Ratings
    95% below category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability3.067 Ratings9.49 Ratings
    Role-based user permissions3.072 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    4.0
    66 Ratings
    61% below category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards5.043 Ratings8.59 Ratings
    Standard reports4.064 Ratings8.59 Ratings
    Custom reports3.064 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    7.1
    81 Ratings
    8% below category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable6.777 Ratings8.06 Ratings
    Accounts receivable7.175 Ratings8.26 Ratings
    Global Financial Support8.951 Ratings7.34 Ratings
    Primary and Secondary Ledgers9.063 Ratings6.03 Ratings
    Journals and Reconciliations7.265 Ratings7.54 Ratings
    Configurable Accounting6.156 Ratings8.04 Ratings
    Standardized Processes6.158 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    4.7
    54 Ratings
    52% below category average
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking6.753 Ratings9.34 Ratings
    Automatic reordering2.037 Ratings9.23 Ratings
    Location management2.042 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    7.5
    56 Ratings
    6% below category average
    Zoho One
    8.9
    7 Ratings
    11% above category average
    Pricing4.050 Ratings9.17 Ratings
    Order entry7.052 Ratings9.26 Ratings
    Credit card processing8.040 Ratings9.44 Ratings
    Cost of goods sold7.050 Ratings9.14 Ratings
    Order Orchestration8.936 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    8.0
    67 Ratings
    5% above category average
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management6.547 Ratings7.37 Ratings
    Cash and Asset Management6.156 Ratings7.14 Ratings
    Travel & Expense Management6.049 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting3.040 Ratings8.25 Ratings
    Period Close7.160 Ratings6.44 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    7.8
    41 Ratings
    3% above category average
    Zoho One
    -
    Ratings
    Budgeting and Forecasting8.032 Ratings00 Ratings
    Project Costing8.041 Ratings00 Ratings
    Cost Capture8.034 Ratings00 Ratings
    Capital Project Management8.132 Ratings00 Ratings
    Customer Contract Compliance8.124 Ratings00 Ratings
    Project Revenue Recognition8.031 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    6.4
    21 Ratings
    10% below category average
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling2.019 Ratings9.56 Ratings
    Task Insight for Project Managers2.019 Ratings8.66 Ratings
    Project Mobile Functionality3.017 Ratings6.35 Ratings
    Definable Resource Pools6.016 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    7.4
    25 Ratings
    1% below category average
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management3.021 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    6.8
    51 Ratings
    4% below category average
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared2.028 Ratings8.83 Ratings
    Contract Authoring2.027 Ratings7.52 Ratings
    Contract Repository4.020 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated2.037 Ratings8.01 Ratings
    Supplier Management3.033 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    6.6
    13 Ratings
    2% below category average
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository6.011 Ratings9.12 Ratings
    Control Management8.011 Ratings9.33 Ratings
    Control Efficiency Assessments4.011 Ratings8.13 Ratings
    Issue Detection5.012 Ratings9.62 Ratings
    Remediation and Certification8.013 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    5.6
    21 Ratings
    22% below category average
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization3.018 Ratings9.01 Ratings
    Transportation Execution Management2.017 Ratings8.01 Ratings
    Trade and Customs Management4.017 Ratings8.01 Ratings
    Fulfillment Management4.017 Ratings8.72 Ratings
    Warehouse Workforce Management2.017 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    6.0
    27 Ratings
    22% below category average
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design4.022 Ratings8.01 Ratings
    Production Management3.025 Ratings8.01 Ratings
    Configuration Management4.023 Ratings9.01 Ratings
    Work Execution7.024 Ratings8.01 Ratings
    Manufacturing Costs4.025 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    5.7
    33 Ratings
    25% below category average
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting4.030 Ratings7.32 Ratings
    Inventory Planning4.033 Ratings9.01 Ratings
    Performance Monitoring6.026 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Oracle E-Business Suite and Zoho One
    Feature
    Oracle E-Business Suite
    6.7
    16 Ratings
    10% below category average
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management2.013 Ratings9.01 Ratings
    Product Master Data Management3.012 Ratings8.01 Ratings
    Best Alternatives
    Oracle E-Business SuiteZoho One
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle E-Business SuiteZoho One
    Likelihood to Recommend
    7.1
    (99 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    6.2
    (4 ratings)
    8.9
    (10 ratings)
    Availability
    3.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (3 ratings)
    5.5
    (1 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle E-Business SuiteZoho One
    Likelihood to Recommend
    Oracle
    Oracle Cash and Treasury Management fill the gaps in treasury management with features that are very helpful in building the modern financial system that we so desperately need. It may not be the most intuitive tool on the treasury market, but with a little more practice time, important expense analysis can be achieved. I am confident in this treasury tool for this year 2022 and I would like to recommend it to other companies so that they can also have a better administration.
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Oracle
    • The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
    • Orchestration of order details for seamless fulfillment execution.
    • Efficient shipment planning and confirmation.
    • Communication of order status information to customers throughout the order lifecycle.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Oracle
    • Learning cure is a bit high for this product if you aren't already using a tool set like it.
    • finding where documents are stored can be tricky but once you find it you are golden.
    • Since I need a third one some of the API's need to be improved.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Oracle
    After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Oracle
    The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
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    Reliability and Availability
    Oracle
    Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
    Read full review
    Zoho
    No answers on this topic
    Performance
    Oracle
    The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Oracle
    In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
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    Online Training
    Oracle
    The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Oracle
    The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Oracle
    Oracle e-business suite is better than any other ERP because it is more user-friendly and can be operated by anyone even those who don't know how to run it. Also it has better APS, allowing you to better track costs and allocate resources more efficiently. Also, it has better event management, tracking, and Reporting.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Scalability
    Oracle
    As I mentioned, it's a good tool but not the best
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Oracle
    • We recently implemented Supplier Portal and Invoice Imaging Solution. This has reduced manual effort and increased speed and accuracy. There is no need for people to key in invoices manually now. Suppliers can flip a purchase order into invoice and Oracle will do all the validations and put the invoice on hold in case of any discrepancy.
    • Suppliers are very happy with the supplier portal as they can track the entire lifecycle of the invoice online.
    • With automation, we could bill all our customers on time. Oracle collects all the possible costs like payroll and expenses, adds markup, and bills our customers. We could track profitability and margins by project.
    • The period close and reporting has become easier and faster with this software. 3 people can close the periods now as opposed to 10 before.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots