Oracle Enterprise Manager vs. TrueSight Operations Management (discontinued)

OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details. OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.

Incentivized

If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up

• Monitoring Templates: There are out of box monitoring templates for each target types, you can customize them or use them as it is.
• Administrative Groups: This is a relatively new feature in OEM Cloud Control. This lets you create and manage your targets and monitoring templates smarter and with less re-work.
• DB Monitoring: There are so many cool DB monitoring features and visual graphics, that it can be used by both DBA and functional people to see what's going on in the database.

Incentivized

• Centralize all monitoring agents in one tool.
• Big catalog of monitoring types (KMs).
• Powerful event manager.

Incentivized

• Bugs. Every version we upgrade to has a number of bugs. Some stop us from rolling to production OEM (we have a sandbox OEM), some are simply annoying. If I could improve on one thing, it would be for better QA from oracle before releasing each version.
• Flash. I'm told that they are moving from Flash to Jet in version 13.3 and beyond (we are on 13.2 currently). That change cannot come soon enough. The OEM pages load SO slowly due to Flash.
• Hierarchy Groups. OEM allows five Hierarchy groups. A Hierarchy group allows a top down metric/rule roll out. However, they limit you to five. I'd like to see them open that up, so that we can have any number of custom groups.

Incentivized

• The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
• It is somewhat hard to understand the integrations into the UI.
• Hoping for more metric choices.

Incentivized

It's great! It does everything and anything you would want it to do. It can monitor things which doesn't comes out of the box by adding plug ins to it, for example, you can even monitor Oracle GoldenGate Replication by adding a plug-in to OEM Cloud Control.

Incentivized

I still rate OEM as a must-have tool for central management of Oracle fleet. The pros and cons of the product is prominent. Meanwhile, I also acknowledge that OEM was design about a decade ago. At that time, it did not have the landscape we have today, such as cloud, DEVOPS, machine learning, etc. I hope in future releases, the design will incorporate those features.

Incentivized

Being an Oracle shop using Oracle Database and MySQL, management console from Oracle was a better choice than IBM or Microsoft even though we do use Microsoft Azure and storage/servers from IBM (on-prem).

Incentivized

Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.

Incentivized

I work with OEM SCP team. They are great.

Incentivized

• We are a 7x24 shop. Oracle Enterprise Manager Cloud Control helps us meet that objective by proactively warning us before issues cause down time. Things like disk space, archive log issues or temporary table space issues.
• Spreading the use of this tool outside of the DBA group has allowed us to not hire additional personnel for those teams. Over time, as folks have retired from our operations team, we are not replacing them. Instead we have used OEM Cloud Control to automate tasks.
• We also now have the tools to measure up-time by using specific measurements inside of OEM. This allows us to report real numbers to management.

Incentivized

• We have not figured ROI at this time.