Orangescrum vs. YouTrack

This is a good thing for medium/large companies for inside the company and/or for interacting with remote employees/freelancers. As the program facilitates the interaction between employees and managers it speeds up the distribution of tasks and allows managers to identify possible problems on the fly. For indie developers - it's a little expensive.

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We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.

The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).

It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.

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• We tested the free version of the program. It improved communication within the team.
• Allowed to trace performance and time spent on tasks. Each team member was aware of the status of the tasks and could plan their work.
• Simplified interaction with managers, as it could present the results in the form of Gantt charts.

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Independently Invited by TrustRadius

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• Customization of fields that helps us report on what's important to us
• Notification options for issues followed so I never miss an update
• Filtered views for focused work

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• The program interface is overloaded. Especially when there is little time for a detailed description of the tasks.
• I would like a faster way to publish the result at the completion of the task.
• Projects and tasks are two different workspaces/pages. Personally, it would be more convenient to combine these things.

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• Displaying Data
• Custonization
• Organic

It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Trello was excellent, but we did not choose it because of the price and relatively positive feedback from employees using Orangescrum who wanted the easiest and fastest way to create reports so as not to be distracted from work (as a two-click report).

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It accelerated the work of the team, but the mastering of the program interface was slow.
• The interface is not intuitive. It proved to be quite complicated.
• For managers, the program has facilitated reporting and streamlined team tracking.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info