Ordoro vs. Sana Commerce Cloud

Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.

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• Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
• Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
• Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.

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• Quote Workflow--pretty simple and easy to understand and implement
• Easy-to-learn admin tools
• Very flexible/customizable initial configuration

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• We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
• Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
• Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.

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• The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
• The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
• You can't import SKUS to populate a landing page programmatically.

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Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn

In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.

Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w

Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro. Some systems may be more complete than Ordoro, but at the same time too expensive for most small business. Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.

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Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.

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• By using Ordoro, we have saved money by taking advantage of their reduced shipping costs.
• We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels.
• Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed.

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• The ROI was 18% more than expected
• Our traffic has increased by 250%
• Some of our clients think our site is too complex

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