OutboundEngine vs. Spotify for Podcasters

OutboundEngine does a referral campaign and I've been able to close a couple of deals based on getting in touch with people who engage with this campaign and state they could use my services in the next 6 months. This is a great follow up tool for those you may or may not know are going to be needing your services.

Incentivized

Anchor is a great podcast app for folks just starting out with podcasting or who want some of the technical things to be streamlined and simplified. With the built-in audience of Spotify subscribers, it's also easy to get started with a listening audience. There are easy ways to connect to other Podcast platforms and easy ways to integrate ads if that's something you want to do as a podcaster.

Incentivized

• The content that they generate to send to our clients is relevant and the clients want to engage with us. It makes us appear more professional and consistent, even though we are a smaller company.
• It helps us stay in touch with clients and helps us stay top of mind. We are able to generate more new business leads if we are in consistent contact with current, former, and potential clients.
• Their customer service and support is outstanding. All my questions were answered and I went into the program feeling confident and knowledgeable.

• Easiest way to create podcasts, or in reality any audio files.
• Have some level of reporting on how many people are accessing the files.
• The Android app is excellent, feature rich and quick.
• Different levels of compression to have smaller files.
• Good audio level support.

Incentivized

• I do not like the use of drawings to attract new customers, and they have ignored my requests to eliminate that for my personal emails.
• I do not like it when a competitor in my immediate market has the same posts. It cheapens the service or makes it appear that I am simply sharing another's post.

Incentivized

• Monetization features are currently present in only a limited number of countries, I look forward to the various monetization features like pre-roll and mid-roll ads to be made available soon in my country India.
• Add more platforms to its distribution services such as Amazon Music and similar ones so that we would not be required to submit the RSS Feed to platforms manually.

Incentivized

The biggest issue is poor ROI. The second biggest issue is rigid customer service process, lack of a sense of urgency, and inability to reach out to upper management with issues.

Overall, OutboundEngine is very user friendly. It is simple to set up and explore, and if there are any issues or questions, the customer service team and account managers are always available to help. They are very knowledgeable and were able to explain everything in detail to me. The program is easy to navigate and helps me stay organized, and an uncomplicated and straightforward solution was exactly what I was looking for

It's intuitive from the moment you log in until you publish. The only reason I'm not giving it a 10 is because some sections aren't translated into Spanish, and while it's not a problem for me, it's something that could be improved. Furthermore, the design is very clean and doesn't feel overwhelming with options. Everything is where it should be, and the process for publishing episodes is clear. Es intuitivo desde el momento que entras hasta que publicas. Si no le pongo un 10 es porque hay ciertas secciones que no aparecen traducidas al español, y aunque no me supone un problema, es algo mejorable. Además, el diseño es muy limpio y no da sensación de "saturación" de opciones. Todo está donde debe estar y el proceso para publicar los episodios es claro.

Incentivized

I haven't had to contact Outbound Engine because I haven't had any application errors or unplanned outages. I basically have had such a trouble free experience with them that I haven't had to call. Everything is automated and I get a notice to review every isse. I suppose if I personalized the newsletter a bit more and added some of my own articles, I would need to contact them, (which I should really start to do) but so far things have been so on point, I haven't felt the need.

Incentivized

The customer service was excellent! Everyone I spoke to was kind and knowledgeable. My account manager was easily reachable. Setup of the OutboundEngine program was explained really thoroughly, and we knew how we could best use the product to meet the needs of our clients and get our online and social media presence off the ground.

I selected it for the ability to have an automated system do 3 things all at once, social media posts, emails and the instant communication with the chat box. I have never seen a chat come through that lead to a helpful client touchpoint. I have never used another product but have since begun to weigh some of the less expensive options.

Incentivized

Anchor is less expensive and, in my opinion, much easier to use than SoundCloud for podcasting. Anchor makes syndication easy, and their recording and editing interfaces are clean and intuitive. SoundCloud seemed somewhat cumbersome to use, and I didn't care for its UI. Honestly, they seem better suited for other use cases.

Incentivized

• One client identified how one article I sent that he read saved him from having to replace his entire AC system.
• One client actually thought I was sending this to him personally because I valued him
• One of the above transacted with me twice for over $3M in sales

Incentivized

• Taught us how yo properly organize and schedule our show.
• Anchor's integration with Spotify allows use of Spotify's wide library.
• Doesn't play well with outside ad agencies, Makes it difficult to be open to all kinds of ad agencies, thus reducing possible revenue.

Incentivized