OwnBackup vs. Skyvia Backup

OwnBackup has been a great investment for my nonprofit organization. However, given price there are scenarios where I would not recommend OwnBackup because there are alternatives that exist at a more modest price point. For any organization with the scale to afford the product, I think it is top of the line.

Incentivized

Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.

• Automatic, daily full backups of data.
• Users have access to backups
• User friendly interface

Incentivized

• Skyvia Backup is a web tool, that's why we don't need to install and maintain it. The interface is pretty intuitive and you can clearly see what's going on with your backups, compare backup versions, and restore specific records per request.

• User specific notification configuration can be improved.
• Generating reports in SAP BW via Salesforce OwnBackup needs additional configuration to minimize the reporting delays.

Incentivized

• We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.

OwnBackup has been very responsive on the few occasions where we've needed help.

Incentivized

I love their Customer Care Team.

The decision is a corporate office decision based on the usability and service agreements between customer and company.

Incentivized

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

• Saved hours of time and agony restoring lost metadata.
• Restored important data that was deleted by mistake.
• Security and peace of mind.

Incentivized

• We haven't measured the ROI yet, but the fact that we don't have to pay per each user that accesses our backup account is very beneficial to us, as we are a small organization.