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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paessler PRTG

    Score8.5 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    SUSE Observability (StackState)

    Score8 out of 10
    N/ASUSE Observability (formerly StackState, acquired by SUSE in 2024) is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents, understanding the precise change that is the root cause of an issue. The vendor states StackState clients realize decreases in mean-time-to-repair…N/A
    Pricing
    Paessler PRTGSUSE Observability (StackState)
    Editions & Modules
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    No answers on this topic
    Offerings
    Pricing Offerings
    Paessler PRTGSUSE Observability (StackState)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Paessler PRTGSUSE Observability (StackState)
    Considered Both Products
    Paessler
    No answer on this topic
    SUSE
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    38 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Paessler PRTGSUSE Observability (StackState)
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Paessler PRTG and SUSE Observability (StackState)
    Feature
    Paessler PRTG
    7.4
    67 Ratings
    7% below category average
    SUSE Observability (StackState)
    -
    Ratings
    Automated network device discovery7.260 Ratings00 Ratings
    Network monitoring9.666 Ratings00 Ratings
    Baseline threshold calculation8.757 Ratings00 Ratings
    Alerts8.967 Ratings00 Ratings
    Network capacity planning6.548 Ratings00 Ratings
    Packet capture analysis6.134 Ratings00 Ratings
    Network mapping5.647 Ratings00 Ratings
    Customizable reports5.857 Ratings00 Ratings
    Wireless infrastructure monitoring6.249 Ratings00 Ratings
    Hardware health monitoring9.264 Ratings00 Ratings
    Best Alternatives
    Paessler PRTGSUSE Observability (StackState)
    Small Businesses
    Auvik
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Paessler PRTGSUSE Observability (StackState)
    Likelihood to Recommend
    8.8
    (68 ratings)
    8.3
    (5 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (7 ratings)
    7.6
    (5 ratings)
    Support Rating
    8.0
    (19 ratings)
    8.7
    (5 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Paessler PRTGSUSE Observability (StackState)
    Likelihood to Recommend
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    SUSE
    StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.
    Read full review
    Pros
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    SUSE
    • Giving observability of the entire IT stack
    • Custom alerting options.
    • Ingesting many different types of data.
    • Requesting new features is encouraged and they often add them quite quickly.
    Read full review
    Cons
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    SUSE
    • Can't think of anything yet.
    Read full review
    Likelihood to Renew
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Usability
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    SUSE
    Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.
    Read full review
    Support Rating
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    SUSE
    It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState
    Read full review
    Implementation Rating
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Alternatives Considered
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Return on Investment
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    SUSE
    • Increased visibility of all resources in cloud to 100%.
    • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
    Read full review
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