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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    VirtaMove

    Score10 out of 10
    N/AVirtaMove (formerly AppZero), offers the eponymous VirtaMove Migration Intelligence Suite allowing the user to move legacy apps to modern, secure servers.N/A
    Pricing
    PagerDutyVirtaMove
    Editions & Modules
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    PagerDutyVirtaMove
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    PagerDutyVirtaMove
    Considered Both Products
    PagerDuty
    No answer on this topic
    VirtaMove (formerly AppZero)
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    158 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    134 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    153 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    95 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    110 Answers
    No answers on this topic
    User Ratings
    PagerDutyVirtaMove
    Likelihood to Recommend
    8.6
    (173 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.8
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (86 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PagerDutyVirtaMove
    Likelihood to Recommend
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    VirtaMove (formerly AppZero)
    Best suited for applications where installing from scratch is not an option or a very difficult one. Migrating applications that you are familiar with, you have support for or have done in the past, via AppZero, in my experience, may become more time/resource consuming. In my environment it makes little sense for example to migrate an Office Suite via AppZero. Good at collapsing tiers (e.g. old application whose demand has waned and it no longer needs to serve large number of users). The score is awarded is a bit misleading, AppZero is invaluable when you have no other choice but for mainstream applications its value drops.
    Incentivized
    Read full review
    Pros
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    • When documentation regarding the implementation of an application is missing (e.g. old versions and support is prohibitive to obtain, or in case of homegrown applications) it becomes the tool available to perform the migration.
    • There is always a back-out option, and different approaches/attempts can be made.
    • Will provide you insight on what otherwise would be a "blackbox" application.
    • Allows you to consolidated multi-tiered applications into fewer/single tiers.
    Incentivized
    Read full review
    Cons
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    • I'd like to see a more streamlined migration of applications relying on SQL.
    • I'd like to see better documentation, or perhaps labs/examples available.
    Incentivized
    Read full review
    Likelihood to Renew
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    No answers on this topic
    Usability
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    No answers on this topic
    Support Rating
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    No answers on this topic
    Implementation Rating
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    No answers on this topic
    Alternatives Considered
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    VirtaMove (formerly AppZero)
    I have not use any other application for this purpose. I've selected AppZero based on peer recommendation and found it to fulfill the functionality I was looking for.
    Incentivized
    Read full review
    Return on Investment
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    VirtaMove (formerly AppZero)
    • It has certainly proved to be a worthwhile investment. There were cases where to migrate an application several versions behind with lapsed support would've been a many zeroes expense. Done via AppZero, it was a LOT cheaper.
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.