Likelihood to Recommend It's really great for us. Our payroll administrator retired and we decided to absorb that function within HR. Paycor takes care of the taxes and much of the extra details she had done previously allowing that transition to be possible. The software is easy to use and my managers have taken on more with timesheet review. If a company has really complex differentials it might not be ready for them, yet. We have one that I have to do manually but I'm hopeful they will be able to add it in soon!
Read full review Fit First Technologies, Inc.
TalentSorter is suitable for every sector, industry, or position any company is looking to recruit.
Read full review Pros Scheduling for management is well organized and easily visualized to ensure proper coverage while avoiding overtime or being over staffed. Scheduling for the employees is user friendly. Employees can easily request and view their time off. They can also view their schedule along with their team's at any time. Payroll is very streamlined. With scheduling and payroll in the same system, everything can be quickly verified for accuracy. All time sheets are kept within the system and then easily processed for payroll. Read full review Fit First Technologies, Inc.
We decided to have a few prior employees who were our best, and who remained the longest - ultimately a perfect fit for us, complete the TalentSorter questionaire. Both former employees scored very high and were spot on in meeting our unique criteria that TalentSorter allowed us to set up. That reverse approach really impressed us and also confirmed we had set our criteria correctly to help us sort through applicants. We now require all applicants go through TalentSorter before we will even look at their resume. TalentSorter took the five character traits that Fortune 500 companies deem most valuable and added many more to help us get a real sense of the individual. It allowed us to gain a much more complete image of the whole person, not just what they want to reveal in their resume, but what is revealed by the questions TalentSorter poses to them and are rated based on the criteria we select as priority. TalentSorter offers a unique approach to screening applicants using what they call "Predictive Human Analytics" its what we found to be a products that helps find a fit / match between employee and employer values and priorities - with the objective of increasing the quality of the work experience for all. Now that we did the favourite ex-employee test we are confident we will attract the right people and increase retention. Talent Sorter offers everything in one bucket with a dashboard that ranks best fit candidates, this really assisted our sorting where we focused mainly on the highest ranking candidates. And it captures resumes and ranks intelligence, provides a summary - its a genuine time saver and organizes all applicant material. As an side we discovered that TalentSorter works like a pre-screen for applicants. The very process eliminates "window shoppers" and the like, who are broadcasting their resume to any and all job postings without consideration. Read full review Cons Customer Service is atrocious. We've had 6 Customer Success Managers in less than 3 years-hard to develop any type of rhythm in addressing and solving problems. They also utilize a ticketing system to report issues, but there is little to no communication of when tickets are actually resolved and what the resolution was-requires a ton of prodding from the client to get answers to emails. Integration with third party platforms (benefits for example) is also lacking. Issues are prevalent and take excessive time to resolve. Read full review Fit First Technologies, Inc.
I am new to TalentSorter and still discovering all its incredible benefits to our recruitment process, so at this stage in time I have no criticism for improvement. Read full review Likelihood to Renew The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Read full review Fit First Technologies, Inc.
Usability Unfortunately, Paycor has a major system issue that in my opinion needs to totally be reconfigured. The benefit module is not accurate and does not work correctly. The EDI feeds do not work and took over a year to be implemented and still were not accurate
Read full review Fit First Technologies, Inc.
Reliability and Availability I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
Read full review Fit First Technologies, Inc.
Performance For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
Read full review Fit First Technologies, Inc.
Support Rating I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
Read full review Fit First Technologies, Inc.
Online Training The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
Read full review Fit First Technologies, Inc.
Implementation Rating Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Read full review Fit First Technologies, Inc.
Alternatives Considered Paylocity was cumbersome and not very intuitive. I was constantly on the phone with them trying to figure out how to do something. I once called back 4 different times( because I didn’t believe the answer they gave me was how to do what I was asking), explained my problem the exact same way and got 4 different answers. So, I lost trust in the product and started looking for a product I could rely on.
Read full review Fit First Technologies, Inc.
Scalability I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
Read full review Fit First Technologies, Inc.
Return on Investment ACA - Great. It took us approximately two hours to complete, compared to the 40+ Hours it took us in previous years. Timesheet maintenance- this takes more time than it did previously. Reporting - Confusing and Difficult. Very little customization and has forced us to rely less on reports. Performance- Supervisors are spending 20% less time on performance reviews due to the easy of answering the questions. Read full review Fit First Technologies, Inc.
TalentSorter has reduced the number of inappropriate applicants. Im able to tailor each job posted. It scores and ranks applicants with the highest fit to our criteria. It helps me be better organized and serves as an excellent interview tool, affording me to ask deeper questions and explore where that individual is at and where they are headed. We are finding better suited individuals, where in the past we may have overlooked them because our sorting was based solely on resume content relevancy, now we are looking at people with the best fit and those who are a fit are happier, more engaged, find passion, pride and are easier to train and can take pride and find passion in their role. Read full review ScreenShots